1. The Plan for 2013: A Look at the Year Ahead in the National Implementation of TeamSTEPPS February 13, 2013

2. T EAM STEPPS 05.2 Mod 1 05.2 Page 2 TeamSTEPPS Plan for 2013 Webinar Presenters Chris Hund, MA Senior Program Manager, Health Research & Educational Trust (HRET) Program Manager for the National Implementation Program David P. Baker, PhD Vice President, Health Practice Research, IMPAQ International IMPAQ is part of HRET’s National Implementation Program Team Master TeamSTEPPS Trainer

3. T EAM STEPPS 05.2 Mod 1 05.2 Page 3 TeamSTEPPS Plan for 2013 Webinar Acknowledgements Project Sponsors Jim Battles, PhD (AHRQ) Heidi King, MS (DoD) Project Team Health Research & Educational Trust (HRET) Barb Edson (Project Director) Chris Hund (Project Manager) IMPAQ International David Baker (Team Lead)

4. T EAM STEPPS 05.2 Mod 1 05.2 Page 4 TeamSTEPPS Plan for 2013 Webinar Goals of this Webinar To kickoff the National Implementation Program for 2013 To present our 2012 accomplishments To introduce the revamped User Support Network

5. T EAM STEPPS 05.2 Mod 1 05.2 Page 5 TeamSTEPPS Plan for 2013 Webinar What is the plan for TeamSTEPPS in 2013?

6. T EAM STEPPS 05.2 Mod 1 05.2 Page 6 TeamSTEPPS Plan for 2013 Webinar 2013 Goals To continue to provide TeamSTEPPS Master Training free of charge to health care organizations interested in improving teamwork to enhance performance and patient safety To grow the national cadre of TeamSTEPPS Master Trainers To support TeamSTEPPS users To evolve and advance the TeamSTEPPS program

7. T EAM STEPPS 05.2 Mod 1 05.2 Page 7 TeamSTEPPS Plan for 2013 Webinar TeamSTEPPS Master Training Two-day training course Train-the-trainer approach Prepares you to serve as a TeamSTEPPS Master Trainer by Providing instruction on TeamSTEPPS tools and strategies Providing an opportunity to develop and plan your TeamSTEPPS implementation Prepares you to serve as a leader for implementing TeamSTEPPS within your organization

8. T EAM STEPPS 05.2 Mod 1 05.2 Page 8 TeamSTEPPS Plan for 2013 Webinar Regional Training Centers North Shore Long Island Jewish TRC Duke TRC Minnesota -TRC University of Washington TRC Tulane University TRC HRET IMPAQ

9. T EAM STEPPS 05.2 Mod 1 05.2 Page 9 TeamSTEPPS Plan for 2013 Webinar Regional Training Centers North Shore Long Island Jewish Health System in New Hyde Park, New York (NSLIJ) Implemented TeamSTEPPS system-wide Duke Medical Center, Durham, North Carolina (Duke) Includes patients as part of TeamSTEPPS Master Training Tulane University, New Orleans, Louisiana (Tulane) Integrates simulation into TeamSTEPPS Master Training University of Minnesota Fairview Medical Center, Minneapolis, Minnesota (UM) Integrates TeamSTEPPS into inter-professional education (IPE) University of Washington Medicine, Seattle, Washington (UW) Integrates simulation into TeamSTEPPS Master Training

10. T EAM STEPPS 05.2 Mod 1 05.2 Page 10 TeamSTEPPS Plan for 2013 Webinar 2012 Accomplishments 766 people trained via: 15 basic trainings 1 training each focusing on IPE and Patient Engagement 4 trainings with a special focus on central line associated blood stream infections 395 attendees at the National Conference where: 99 attendees took part in a 1-day blended online and in- person Master Training course Conference topics spanned System-wide implementation Specific clinical usage Different training and educational models Networking opportunities mixed military and civilian champions of TeamSTEPPS

11. T EAM STEPPS 05.2 Mod 1 05.2 Page 11 TeamSTEPPS Plan for 2013 Webinar How do we support our participants?

12. T EAM STEPPS 05.2 Mod 1 05.2 Page 12 TeamSTEPPS Plan for 2013 Webinar Pre-Training Support Leadership Brief Provides a C-suite perspective http://teamstepps.ahrq.gov/abouttoolsmaterials.htm Prerequisite “Coursework” Pre-training recorded webinar Readiness Assessment Implementation Planning Participant on-boarding live webinar Orientate and prepare participants for training Meet training representative from Center staff Initiate implementation planning

13. T EAM STEPPS 05.2 Mod 1 05.2 Page 13 TeamSTEPPS Plan for 2013 Webinar Post-Training Support www.teamsteppsportal.org National Conference Help line/email http://teamstepps.ahrq.gov/

14. T EAM STEPPS 05.2 Mod 1 05.2 Page 14 TeamSTEPPS Plan for 2013 Webinar AHRQ Website AHRQ website (http://teamstepps.ahrq.gov/)http://teamstepps.ahrq.gov/ Program overview Training curricula (Essentials course; Fundamentals course; measures; new modules) Materials to download and/or order TeamSTEPPS Implementation Guide Measurement tools

15. T EAM STEPPS 05.2 Mod 1 05.2 Page 15 TeamSTEPPS Plan for 2013 Webinar TeamSTEPPS Portal A centralized resource for everything TeamSTEPPS Anyone can register and create an account! Key features Webinars Tools and resources for use Implementation stories Discussion forums Matchmaking

16. T EAM STEPPS 05.2 Mod 1 05.2 Page 16 TeamSTEPPS Plan for 2013 Webinar Upcoming Webinars Monthly scheduled webinars planned for 2013 Educational to support TeamSTEPPS users Invited speakers from around the field Special topics Program updates Portal updates Training updates Webinars will be the second Wednesday of each month

17. T EAM STEPPS 05.2 Mod 1 05.2 Page 17 TeamSTEPPS Plan for 2013 Webinar Tools and Resources Ready-made implementation support tools Business case Annotated bibliography Scenarios Shared tools from users

18. T EAM STEPPS 05.2 Mod 1 05.2 Page 18 TeamSTEPPS Plan for 2013 Webinar Shared Tools Resource for posting and sharing new TeamSTEPPS tools TeamSTEPPS is customizable No sense in reinventing the wheel Others have dealt with similar problems and developed innovative solutions Contact AHRQTeamSTEPPS@aha.orgAHRQTeamSTEPPS@aha.org www.health.mil/dodpatientsafety/ProductsandServi ces/Toolkits.aspx www.health.mil/dodpatientsafety/ProductsandServi ces/Toolkits.aspx

19. T EAM STEPPS 05.2 Mod 1 05.2 Page 19 TeamSTEPPS Plan for 2013 Webinar Implementation Stories Cases studies of successful and unsuccessful TeamSTEPPS implementations Learn from these critical incidents HRET team will interview, summarize, and post the story Please follow the Survey Monkey link under “Case Studies” on the portal to share your experience

20. T EAM STEPPS 05.2 Mod 1 05.2 Page 20 TeamSTEPPS Plan for 2013 Webinar Two Types of Discussion Forum Main forum Create a forum for you to contact other Master Trainers to Ask questions/provide advice Share best practices Discussions will be started on specific topics Training-specific forums (for 2013 sessions) Reconnect with classmates Directly interact with faculty Share tools

21. T EAM STEPPS 05.2 Mod 1 05.2 Page 21 TeamSTEPPS Plan for 2013 Webinar Matchmaking Provides a resource for connecting you directly with our Master Trainer faculty Pairs you with one of our Master Trainers who can: Conduct onsite training Provide coaching and advice Answer questions Conduct a debrief after training

22. T EAM STEPPS 05.2 Mod 1 05.2 Page 22 TeamSTEPPS Plan for 2013 Webinar 7th Annual National Conference Will highlight :  Innovations in delivery of TeamSTEPPS  Program models from across the clinical spectrum  Sessions focused on liability/risk management  Specific, practical solutions  Networking opportunities Date: June 12 - 13, 2013 Location: The Fairmont Dallas, Dallas, TX Registration: Visit the portal and click on “National Conference” tab

23. T EAM STEPPS 05.2 Mod 1 05.2 Page 23 TeamSTEPPS Plan for 2013 Webinar Help Line (312) 422-2609 Or email: AHRQTeamSTEPPS@aha.orgAHRQTeamSTEPPS@aha.org

24. T EAM STEPPS 05.2 Mod 1 05.2 Page 24 TeamSTEPPS Plan for 2013 Webinar Additional Projects TeamSTEPPS “2.0” TeamSTEPPS is being revised and updated Goal is to improve all materials being used for Master Training Reduce the size of the 8.5 lb binder TeamSTEPPS in Primary Care HRET is leading an effort to deploy TeamSTEPPS Master Training to primary care Primary care practice facilitators Primary care practices

25. T EAM STEPPS 05.2 Mod 1 05.2 Page 25 TeamSTEPPS Plan for 2013 Webinar Questions and Answers

26. T EAM STEPPS 05.2 Mod 1 05.2 Page 26 TeamSTEPPS Plan for 2013 Webinar Thank You! For more information, please contact our team at: AHRQTeamSTEPPS@aha.org