1. Health Professional Licensing

2. Mission statement To protect the public interest by promoting excellence in healthcare through health professional licensure and regulation “,,

3. 1 1 Introduction and general outline 3 3 HAAD & DHA 4 4 The New Professional Qualification Requirment (PQR) 5 5 How to get more information Presentation Outline 2 2 Licesning and Licensing Examination

4. Duration for processing new licensing and for processing other licensing related transactions Time required to process Other Transactions (renewal, cancelation, transfer) in 2013 compared to 2012 Decreased by 80% with average duration of 18 days Time required to process New licensing in 2013 compared to 2012 Days Introduction and General Outline 1 1

5. Health Professionals Licensed Number of Licensed HP The Annual Total Number Of Licensed Health Professionals Introduction and General Outline 1 1

6. Requirements for new registration (online)  Valid Passport copy  Recent Photo  Education certificate  Licenses  Good Standing Certificate  Experince Certificate  Log book (surgeons)  Nomination letter from facility (if available)  Staff Data Clearance Form (available online)  Valid Passport copy  Recent Photo  Education certificate  Licenses  Good Standing Certificate  Experince Certificate  Log book (surgeons)  Nomination letter from facility (if available)  Staff Data Clearance Form (available online) 2 2 Licesning and Licensing Examination

7. Revision of the requirements for licensing transactions (Transfer of License, Change of Title, Renewal... Etc) The new information is in the READ ME page of the application. 2 2 Licesning and Licensing Examination

8. Access  More available examination  More availble seats  More availalbe centers  Computer based examination  Online format through several worldwide international centers Access  More available examination  More availble seats  More availalbe centers  Computer based examination  Online format through several worldwide international centers The number of seats available increased up to 4 time 2 2 Licesning and Licensing Examination

9. Exam types: Oral/OSCE : available in the Emirate of Abu Dhabi Computer-Based Testing (CBT): available world wide HAAD is aiming to transfer most of the exams to Computer-Based Testing Last year we converted the following specialties to be CBT only: 1.Physiotherapy 2.School nurse 3.Medical lab technologist 4.Medical lab technicians 5.Medical Imaging 6.Dental nurse 2 2 Licesning and Licensing Examination Saudi Arabia 2 centers Saudi Arabia 2 centers Jordan 1 Center Jordan 1 Center Lebanon 1 Center Lebanon 1 Center India 5 Centers India 5 Centers Egypt 1 Center Egypt 1 Center Germany 1 Center Germany 1 Center Australia 1 Center Australia 1 Center Philippine 3 Centers Philippine 3 Centers South Africa 2 centers South Africa 2 centers South Korea 3 Centers South Korea 3 Centers UK 1 Center UK 1 Center Singapore 1 Centers Singapore 1 Centers

10. Exam exemption In order to be eligible, the professional must meet PQR first  HAAD Exam Exemption Policy – Updated 30/4/2013 – Covers 17 health professionals – Available online http://www.haad.ae/HAAD/LinkClick.aspx?fileticket=xvB6WwzZhow%3d&tabid=819 http://www.haad.ae/HAAD/LinkClick.aspx?fileticket=xvB6WwzZhow%3d&tabid=819  Endorsment of DHA license (no examination) 2 2 Licesning and Licensing Examination

11.  Special Consideration of Endorsement : Must fulfill the Professional Qualifications Requirements of HAAD. Valid Registration and Good standing Certificate from DHA Endorsement apply only to titles available in HAAD No exam history in HAAD 3 3 HAAD & DHA

12.  In 2014 HAAD, DHA and MOH are in the process to finalize the unified “Professional Qualifications Requirement (PQR)”.  Future changes in PQR 2014:  Physicians and dentists tittles and requirements are completed.  New certifications and new countries will be added.  Admin titles are recommended to be removed. 4 4 The New Professional Qualification Requirment (PQR)

13. Provide information to Public A A Customer service licensing help disk Provide customers with direct access to knowledgeable and authorized officers Customer service licensing help disk Provide customers with direct access to knowledgeable and authorized officers B B Health Authority Abu Dhabi Website Provide updated information about licensing and examination Health Authority Abu Dhabi Website Provide updated information about licensing and examination C C Frequently Asked Question Question received by customer with detailed answer Frequently Asked Question Question received by customer with detailed answer D D Abu Dhabi Government Contact Center Respond to costumers inquiries through e-Gov contact center Abu Dhabi Government Contact Center Respond to costumers inquiries through e-Gov contact center 5 5 How to get more information?

14. A. Health Authority Website  Health Authority Abu Dhabi Website, Provide updated information about licensing and examination www.haad.aewww.haad.ae  Healthcare Professionals  Service and Requirements  For Professional Qualifaction Requirements (PQR) www.haad.ae/pqr 5 5 How to get more information?

15. B. Frequently Asked Question Question received by customer with detailed answer Available in HAAD website, include information about: -Health professional application -Tanseeq program -Continuous medical Education -Examination 5 5 How to get more information?

16. C. Abu Dhabi Government Contact Center  Respond to costumers inquiries through e- Gov. contact center  The contact center is available 24/7 and has different tool of communication Phone: 800555 Fax: + 971 2 671 5550. Email: contact@abudhabi.aecontact@abudhabi.ae Web chat: https://www.abudhabi.ae/egovPoolPortal_W AR/appmanager/ADeGP/Citizen?_nfpb=true& _pageLabel=P3200466981351073206055&lan g=en https://www.abudhabi.ae/egovPoolPortal_W AR/appmanager/ADeGP/Citizen?_nfpb=true& _pageLabel=P3200466981351073206055&lan g=en 5 5 How to get more information?

17. D. Customer Service Licensing Help Disk  Provide customers with direct access to knowledgeable and authorized officers  Costumer service licensing help desk is available in HAAD main building (working hours are 8 am – 2 pm)  Costumer service licensing help desk provides different services such as clarifying information, resolving technical errors, issuing ministry of labor letter …etc. 5 5 How to get more information?

18. 800555 contact@abudhabi.ae Thank You