1. Common Operating Picture Software 1 st -96 Hours Workshop August 21 st 2014 Berkeley, California

2. Our Task Today We’re here to compare software that tracks the common operating picture to identify one that is appropriate for Sector San Francisco to use during oil spill response. I’ll start by describing some COP software. During the breakout you’ll identify key features needed for the SSF system and narrow the list of candidates.

3. After This Workshop In researching these COP tools I was impressed by the rich feature sets offered and the system complexities involved. I suggest that after this presentation and the breakout session, we chose two or more tools and ask the vendors to make sales presentations to SSF and/or the Area Committee. Then we may be ready to make a final decision.

4. The Unified Command must maintain a single, up-to-date, common operating picture and share that picture with responders, stakeholders and the public.

5. Many tools exist to maintain a COP. We will discuss five: CommandPro & Common Operating Platform by Witt|O’Brien’s ERMA by NOAA Homeland Security Information Network by DHS IAP by The Response Group WebEOC by Intermedix

6. Common COP Software Features Provides all-encompassing tool for incident management. Manages and conveniently organizes the entirety of an incident response from resources to finances and logistics. Intra- or Internet-based software Software training (Basic, Advanced and Section Specific). Mapping component. Client-specific ICS forms. Regular software updates.

7. Other Points of Comparison Software hosting Where is the software hosted: locally on your server or remotely on the vendor’s server with access via the Internet? User Control Are users able to fill forms and build maps without a technical specialist’s help? Cost What are the one-time setup fees and annual subscriptions?

8. CommandPro ® & Common Operating Platform ™

9. CommandPro ® /COP™ Used by: – USCG Sector New Orleans (POC CDR Rebecca Ore) – USCG 7 th District, Miami, FL – 7,500 ships who contract with Witt|O’Brien’s for oil spill support – The Virtual Port Program for the AMSC – Port of Long Beach, CA – Los Angeles Water & Power – Energy clients – Harris County, TX – A large supermarket chain

10. Web-Based Incident Management CommandPro® is a web-based incident management software that streamlines command and control processes. The system automates the generation of National Incident Management System (NIMS)-compliant documentation in support of Incident Command System (ICS) compliance, and provides an automated ICS teaching tool that facilitates drill planning and exercise documentation. The solutions can be hosted in the cloud or in your environment at any additional fee. Key features of CommandPro® include: Automated 201, 215, and incident briefing forms Enhanced organizational chart wizard Incident summary dashboard Incident tracking – new and historical Planning “P” interface Incident Action Plan Resource tracking Virtual status board Incident wall Integrated with Common Operating Platform Document management tools Integrated with Esri Arc GIS Online and Portal Unlimited Users CommandPro ® /COP™

11. COP™ integrated with CommandPro® and powered by Esri’s ArcGIS Online platform is deployed to using a Software as a Service (SaaS) model. This maximizes the information-sharing capability and accessibility via any internet-connected computer or Smart mobile device. The systems deliver the following three baseline solutions  Dial Tone  Response Mode  Public View CommandPro ® /COP™

12. Dial Tone: An always-on situation-awareness module serving the daily needs of an Emergency Operations Center or other emergency preparedness functional requirements, such as an Incident Command Post. Information feeds are designed, and can be customized, to provide situational visibility such as weather, traffic, remote live video, social media connectivity, and current resource deployments. CommandPro ® /COP™

13. Response Mode: A fully-capable command and control system that uses ICS to establish strategic objectives; set operational tactics; order, deploy, and track response resources; provide documentation with a complete IAP and all appropriate ICS forms. Visually supports operational and information briefings with multi-purpose maps and associated geospatial links to ICS forms and resource status. CommandPro ® /COP™

14. Public View: An external information viewer that provides common functionality across constituent user groups increasing communication and collaboration. Public Information Maps (PIM) are provided for a variety of purposes along with geospatial information & instructions, such as incident location, evacuation areas, restricted or evacuation routes, and shelter locations. CommandPro ® /COP™

15. Hosted on CommandPro/COP servers and accessible via Internet. Unlimited users. Training is available: in person, by webcast, or via computer-based training. Maps and forms can be saved and archived as incident documentation.

16. Designed to gather data from resources in the field and the incident command post to build the IAP. IAP briefing during the Planning Meeting & the Incident Summary ICS-209 are suitable to brief headquarters. Incorporates guidance from the 2014 USCG Incident Management Handbook into its online Help. Anticipates being translated to Spanish in 2015. CommandPro ® /COP™

17. Can track any data stream if you have permissions to access it. Can map a 5-day weather forecast including microclimates from private & public wx stations. Dispersant aircraft can report their track and when dispersant nozzles are turned on and off. Esri has a free “SCAT Collector” application that collects photographs from the field with GIS location tags. Includes unlimited cloud storage and a private URL. Cloud storage expands as needed. CommandPro ® /COP™

18. Data from the first forms pre-populate the next. Includes notification software which is a hybrid of PIER and EverBridge. The mapping tool is ArcGIS Online by Esri, which is compatible with ERMA. COP is fully integrated with NIMS ICS.

19. CommandPro No practical or licensed limit to users. No additional cost per user. Compatible with Mac, iPad, Windows Phone, Secure ILS, Android. Classroom training for $3,000/30 students. Witt|O'Brien's has a Public Affairs & Crisis Communication Team for PIER & a similar team for Command Pro from which we might contract technical specialists as needed.

20. ERMA

21. Already in use nationwide and in California. NOAA has invested significant time to map data from the ACPs into ERMA. NOAA requires the Responsible Party to sign a mutual- aid agreement that requires bi-directional data sharing. Some RPs are unwilling to share proprietary data. Hosted on NOAA servers and accessible via Internet.

22. ERMA California coast http://response.restoration.noaa.gov/maps-and-spatial- data/environmental-response-management-application- erma/southwest-erma.html. Click on chart. http://response.restoration.noaa.gov/maps-and-spatial- data/environmental-response-management-application- erma/southwest-erma.html Maps can be saved and archived as part of the incident documentation. ‘Layers’ are compatible with ArcGIS.

28. HSIN

29. Homeland Security Information Network. LT Christopher Kimrey, Sector San Francisco, Christopher.M.Kimrey@uscg.mil, (415) 399-7321. Christopher.M.Kimrey@uscg.mil

32. IAP Software

33. IAP ™ Mapping component interfaces directly to COP. Mobile device functionality including Operational Situation Awareness and personnel/equipment check-in. Automated Situation Status Display Regular response equipment database updates (includes domestic & international resources)

34. IAP ™ During a recent exercise, IAP became a bottleneck because only the technicians from The Response Group were allowed to enter data.

35. WebEOC

36. Adopted by State of California as CalEOC. Also used by San Francisco, City of Oakland and Marin County, FEMA, USMC, U.S Army and 100s of other local, state and Federal agencies. Can share data with surrounding cities, counties and CalOES through the CalOES WebEOC Fusion server. Can propagate data through all matching fields: ex. Op Period, Incident Name, Division and Group names. Used for both strategic and tactical overview. Uses local and publicly available mapping sources.

37. WebEOC Can be hosted locally on customer’s server or in a hosting facility like the Amazon Web Services - Cloud Computing Services Access is by either Intranet and Internet, depending on hosting location. User and Administrative training provided both onsite or through the Intermedix training facility in Atlanta. ICS and FEMA forms, an IAP builder, chat, messaging, checklists, status boards, event reporting, situation reports, Mission/Task Management, mapping, mobile applications and much more. All data is archived with the incident. Highly configurable system based on organization business rules processes.

38. WebEOC Maps with ESRI Arc GIS as used at D EEPWATER H ORIZON. Software can be hosted on a local server or the vendor’s. User training available. Includes resource tracking, IAP builder, automated vehicle location (AVL), & notification. Mobile application for iphone/android. Maps and forms can be saved and archived as incident documentation.

39. Feature Comparison FeatureProducts Software run by trained users. CommandPro, HSIN, WebEOC Experts at vendor are needed to add data. ERMA, IAP Software administered by trained local administrators WebEOC

40. Cost Comparison ProductSetupAnnual Fee CommandPro, + Common Operating Platform PIER Powered by EverBridge + training $6,000 $13,500 $16,000 $16,650 WebEOC with remote hosting Dependent on customer requirements Dependent on many factors: Hosted vs. Non- hosted, various modules purchased, etc.

41. Cost Comparison ProductSetupAnnual Fee IAP ERMAFree HSINFree

42. Hardware & Staff Requirements If we invest in this type of software, we need a reliable connection to the Internet even during blackouts and other system interruptions. Our Internet connection must support the multiple connections & locations we require. This hardware must be accessible anywhere in the SSF AOR, even when roads are blocked (as after an earthquake). And, we need the staff to operate & maintain it.

43. Questions? Susan Krala Regional Response Team Coordinator USCG 11 th District (drm) Susan.E.Krala@uscg.mil (510) 437-2794 www.rrt9.org

44. $pending USCG Money <= $ 2,500 for services <= $ 3,000 for equipment can be charged to the unit credit card. > $ 2, 500 or $ 3,000 must get 3 competing bids. A contracting officer awards the contract. > $ 25,000 has additional requirements