1. English Online Learning Part 3 Summary Contents: I. Advantages of English online learning. II. Disadvantages of English online learning and its solutions. III. Application: Online course: Hotel English

2. I. Brainstorming Activities Group discussion: 1. What do you think are the advantages and disadvantages of online English learning? 2. If there are disadvantages, do you have any solutions to these problems?

3. II. Advantages of Online Learning Advantage 1: Flexibility Online students have the freedom to juggle their careers and schools because they are not tied down to a fixed schedule. Most people choose online learning because it gives them power over how to delegate time towards different projects.

4. Advantage 2: Reduced costs Online education costs less due to a variety of reasons. For example, there is no cost for commuting.

5. Advantage 3: Global Networking Opportunities Online education provides students with the chances to: Network with peers across nations or continents Collaborate with other individuals to complete a project Exposure to other cultures

6. Advantage 4: Documentation All the information you need will be safely stored in an online database. This means students can access the documents fast, saving valuable time. It’s especially useful for individuals to carry out research for a project.

7. Advantage 5: Increased instructor–student time Online guided discussions and personal talk time with instructors is a hallmark of online class. Perform well Problem-solving and communication skills Defend arguments

8. Advantage 6: Access to expertise Online classes allow the sharing of expertise that helps more people have access to education that is not available in certain locations.

9. III. Disadvantages of English Online Learning Disadvantage 1: Lack of accreditation and low quality Solutions: Before enrolling in any online course, check it with accrediting agency Verifying an online course’s accreditation is a small step that can save you time, money and headache in the long run.

10. Disadvantage 2: More work Online learning r equires a greater amount of reading and assignments than traditional classes. Solutions: Online learning needs a lot of organization and intense requirements for direction to keep learners up to date and working towards the right targets.

11. Disadvantage 3: Learners with low motivation and bad study habits can easily fall behind on assignments. Solutions: Online courses requires learners’ self-discipline, self-direction and motivation. It’s necessary for learners to: Manage time to stay on work Allot time to complete each task Balance coursework against other priorities in their life

12. Disadvantage 4: Unskilled at IT technology Some English teachers are not skilled at IT technology. Solutions: Schools should strengthen the training for English teachers to promote their Internet and computer skills and keep them up to date.

13. Disadvantage 5: No accessibility to Internet. In some backward regions in China slow Internet connections or older computers make accessing online courses difficult. Solutions: It requires balanced economic development throughout the whole country. It requires financial support from the government to provide fund to develop online education for the remote regions and poor mountain villages.

14. Disadvantage 6: Lack of face-to-face interaction. A common disadvantage of online education is limited social interaction which makes students feel isolated from classmates and instructors. Solutions: Not even the best online course can fully replace the personal contact with a teacher, or the human relationships that develop in a group. Online education should be seen as a complement and extension of classical forms of learning.

15. III. Video clip watching Advantages and Disadvantages of e-Learning https://www.youtube.com/watch?v=YaDJStg96E8

16. Conclusion Despite the potential pitfalls, the vast majority of people are satisfied with their online education and happy that they choose it over traditional classroom education. One thing is certain that the Internet has changed the way modern teaching and training can be delivered. The question is how students can take advantages of online learning and avoid its disadvantages?

17. IV. Application: English online course Hotel English http://202.193.128.12/JDYY/main.asp Guangxi Provincial Excellent Course

18. Guilin Tourism University Founded in 1985 Called Cradle of tour guides Rated as National 3A scenic spot Affiliate members of WTO and PATA WTO: World Tourism Organization PATA: Pacific Area Travel Association

19. Hotel English Contents Unit 1 Front Office Service Unit 2 Housekeeping Department Unit 3 Food & Beverage Department Unit 4 Shopping Center Unit 5 Entertainment Center Unit 6 Business Center

20. Unit 1 Front Office Service Topic 1 Introduction of Front Office Topic 2 Room Reservation Topic 3 Canceling Room Topic 4 Check In Topic 5 Bell Service Topic 6 Morning Call Topic 7 Information Service Topic 8 Foreign Currency Exchange Topic 9 Settling Guest's Complaints Topic 10 Check Out

21. Unit 2 Housekeeping Department Topic 1 About Housekeeping Topic 2 Showing the Room Topic 3 Introducing Equipment Functions Topic 4 Cleaning the Room Topic 5 Laundry Service Topic 6 Maintenance Service in the Guest Room Topic 7 Mini-bar Service Topic 8 Changing Room Service Topic 9 Emergency Topic 10 Facilities Supplying

22. Unit 3 Food and Beverage Department Topic 1 A Reservation Call for a Table Topic 2 Greeting (Receiving) the Guests Topic 3 Helping to Order Some Dishes Topic 4 Western Food Topic 5 Service during the Meal Topic 6 Bar Service Topic 7 Offering Room Service Topic 8 Dealing with Dinner's Complaints Topic 9 Taking the Bill

23. Unit 4 Shopping Center Topic 1 At the Tourist Souvenir Department Topic 2 At the Textile and Knitwear Department Topic 3 At the Arts and Crafts Department Topic 4 At the Chinese Medicine Counter Topic 5 At the Foodstuff Counter Topic 6 At the Book Counter Topic 7 Chinese Seal Cutting, Painting and Stationery Counters Topic 8 At the Penjing (Potted Landscape) Counter

24. Unit 5 Entertainment Center Topic 1 In the Fitness Center Topic 2 At the Barber's Topic 3 Bowling Center Topic 4 Tai Chi & Qigong Topic 5 In the Night Club Topic 6 English Communicative Competence and Strategy

25. Unit 6 Business Center Topic 1 A Brief Introduction of the Business Center Topic 2 Using Internet and Printer Topic 3 Courier Service Topic 4 Photocopy Topic 5 Sending a Fax for a Customer Topic 6 Convention Service Topic 7 Telephone Service

26. Online Lesson Plans and Electronic Courseware Students can make use of the online resources to study according to their own situation and needs. At the same time teachers can share online teaching resources.

27. Online exercises and tests Students can do online exercises to go over what they have learned and do online tests to check their learning effects.

28. Online Questions and Answers Students can write down their problems in the website and we have teachers to answer students’ questions everyday.

29. Online Background Information We have provided a full range of audio visual learning materials and background information for students.

30. Online Electronic Magazines We have made electronic magazines for Hotel English, which shows the English language that will be used in hotel services by the means of videos, audios, pictures and characters.

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33. Guilin Tourism University