1. System Administration Software & Job Skills Course Tutor: Andy Barton

2. Today’s Agenda Installing Software System Customise System Functions Maintaining Your Systems Upgrades & Patches Data Quality Time Saving Ideas

3. 1) Installing the Software Server Software Network Client PCs Easy Access Web/Mac Server & Client PDA Pocket Live Integration with web shops

4. 2) System Customise Company Details Marketing Tags Codes & Phrases – KEY TOOL Categories Units of Measure Countries & Currencies Bank Details Routes/Areas & Postcodes

5. (cont) Costs & Timings SIC Codes Location Maintenance Tax Codes Departments & Cost Centres Enquiry Types Paper Codes

6. 3) System Functions System Maintenance & Staff Database System Controls System Counters Data Export Data Import Fixed Format Import System Set-up Routine Set-up – KEY TOOL Product Image Upload Self Configuration Wizard

7. 4) Maintaining your System Verify & Repair - Tidy Up & Repair Reset License Pool Customers/Suppliers – Ceased Trading / Block Remove Facility / Renumber Facility Contacts – Left Company / No Promo Messages Products – Price List Items, No Longer Available & Renumber Facility

8. 5) Upgrades & Patches How to perform an Upgrade How to install a patch/fix Reinstall From Server

9. 6) Data Quality Missing Data Critical & Mandatory Fields External Data Purchase & Prospect Links Clean & Verify Data – FPS, MPS, TPS & PAF De-Duplication

10. 7) Time Saving Ideas Email Productivity Client Form Templates Word / Excel Merge Auto Reporting & Exporting Auto Importing Auto Data Collection Methods Customer Satisfaction Surveys