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Enterprise Applications MIS5801: Cali, Colombia Richard Flanagan Adapted fronm material by Schuff, Mandviwalla, Johnson, and Wattal.

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Presentation on theme: "Enterprise Applications MIS5801: Cali, Colombia Richard Flanagan Adapted fronm material by Schuff, Mandviwalla, Johnson, and Wattal."— Presentation transcript:

1 Enterprise Applications MIS5801: Cali, Colombia Richard Flanagan (ryflanag@temple.edu) Adapted fronm material by Schuff, Mandviwalla, Johnson, and Wattal

2 The Business Process What is it?Why is it important? How does it relate to information technology?

3 Systems Thinking Versus Process Thinking Process Thinking Considering the system as a collection of independent processes Decompose and optimize Systems Thinking Considering the system as a collection of integrated processes Synthesize and optimize The role of the business process in each?

4 Two Competing Models Organization Enterprise System (ERP/CRM) AccountingFinance Human Resources MarketingManufacturing Information Technology Organization AccountingFinance Human Resources MarketingManufacturing Information Technology Enterprise Approach Functional Approach

5 Enterprise Systems Enterprise Resource Planning (ERP) Customer Relationship Management (CRM) What are the key goals? What are the benefits? What are the problems?

6 Enterprise Systems and Innovation Do enterprise systems encourage or discourage innovation? Are they compatible with an “agile” organization?

7 Enterprise Systems and the Modern Organization Social media? A “flat” world? Mobile technology? Are enterprise systems consistent with changes in...

8 The Future? How do you think enterprise systems will evolve?

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