1. Prof. Q

2.  E-mail  Texting  Blogs  Wikis  Social Networks

3.  Audience and Purpose  Components and Organization ◦ Heading (From, To, CC, Subject, Date) ◦ Intro ◦ Body ◦ Conclusion with request ◦ Signature block  Style and “Netiquette” ◦ Avoid using ALL-CAPS ◦ Avoid internet shorthand ◦ Be professional and courteous ◦ Avoid flame wars, sexism, racism, etc  Samples on P. 368 - 369

5.  Consider your audience CAREFULLY  Sometimes, it’s better to not text (or tweet)  Use only with people who are comfortable texting  Keep messages short  Stick to the topic  Know when to end the conversation  Observe “Nettiquette”

6. AudiencePurposeStyle StudentLate for meetingBrief and timely Prof.Ask about a grade Brief but polite Your managerRequest vacation Business-like Co workerDiscuss a new project Professional ClientSend a thank you note Polite with detail E-Mail or Text? Text message E-mail E-mail unless requested otherwise E-mail E-mail or paper letter

7.  Facebook is used by friends, family, professional associates, businesses, and other organizations  MySpace is used by artists and independent musicians  LinkedIN is used for professional networking and job hunting  Academia.Edu is used for scholarly and academic research  Twitter is used to send short messages to subscribers and spread information quickly  NOTE: BE CAREFUL WITH WHAT YOU POST AND WHO YOU SHARE IT WITH (Privacy Settings)

8.  Blogs ◦ Keep content brief and to the point ◦ Write differently for internal and external venues (mind your audience) ◦ Focus on the needs of your audience ◦ Check sources for credibility  Social Networks ◦ Use a friendly and professional tone ◦ Focus on ideas ◦ Be discreet ◦ Keep global readers in mind

9.  Copyright P. 373

10.  General Applications 1 or 2 (P. 375) ◦ 1. Choose a topic and audience, then write an e- mail complaining about something that bothers you. Follow e-mail structure. ◦ 2. Research how corporations use text messaging for workplace communications. Write a short report of your findings using e-mail structure. Argue for or against the use of texting in your corporation.