1. Presented to: PDI - Eglin AFB, FL March 18, 2005 By: Brenda Locke, Director of Contract Pay Operations Commercial Pay Business Line Defense Finance and Accounting Service (DFAS) Columbus

2. 3/18/05 Integrity - Service - Innovation 2 of 11 DFAS at a Glance -- Our Mission, Vision & Values Mission: Provide responsive, professional finance & accounting services for the people who defend America. Vision: Best value to our customers World-class provider of finance & accounting services Trusted, innovative financial partner One organization, one identity Employer of choice, providing a progressive & professional work environment Values: Integrity, Service, Innovation

3. 3/18/05 Integrity - Service - Innovation 3 of 11 DFAS Organization Our organization has shifted its focus away from geographic locations to customer-focused delivery of business services S0030_T01_V01_D18_M04_Y03 Ken SweitzerSteve BontaCarlton FrancisCarolyn FortinNancy Zmyslinski ArmyNavyAir ForceMarine CorpsDefense Agencies DFAS Client Executives Pat Shine Commercial Pay Services Jerry Hinton Accounting Services Lee Krushinski Clients ArmyNavyAir ForceMarine CorpsDefense Agencies DFAS Business Line Executives Support Services Military & Civilian Pay Services Pat Shine

4. 3/18/05 Integrity - Service - Innovation 4 of 11 Total Work Force The State of DFAS Today - DFAS at a Glance 324 87

5. 3/18/05 Integrity - Service - Innovation 5 of 11 The Five Strategic Targets #1Pay Service Members what they are entitled to on the scheduled pay date – Pat Shine #2 Implement electronic commerce for all Commercial Pay processing by FY 2005 – Jerry Hinton #3 Receive an Unqualified Audit Opinion on the FY 2007 Financial Statements – Lee Krushinski #4 Deliver Client Unique Business Intelligence by FY 2005 – Carolyn Fortin #5 Retain, recruit, & train a DFAS workforce capable of developing & implementing the DFAS Strategic Plan – Marshal Gimpel

6. 3/18/05 Integrity - Service - Innovation 6 of 11 Site Locations 21 Pay Sites in US, Japan, & Europe San Bernardino San Diego Honolulu San Antonio Lawton Omaha St Louis Rock Island Orlando Pensacola Lexington Charleston Norfolk Rome Limestone Dayton 11 Japan (satellite) Europe Columbus, Ohio Indianapolis DFAS Commercial Pay Sites

7. 3/18/05 Integrity - Service - Innovation 7 of 11 Commercial Pay Business Line

8. 3/18/05 Integrity - Service - Innovation 8 of 11 Commercial Pay Business Line BSC

9. 3/18/05 Integrity - Service - Innovation 9 of 11 DFAS BUSINESS LINE: COMMERCIAL PAY Total Interest Paid Per Million Overage Invoices On Hand Discounts Lost Percentage of Overage Invoices Percentage of Discounts Lost Percentage of Electronic Transfer Rates Scoring: Green = 3.00% - 5.00% FY05 Goal = 2% Scoring: Green = 5% - 10% FY05 Goal = 5% Percentage of Payments Made Electronically (EFT Rate) Goal 96%Goal 5% Goal 2% Goal $110 Scoring: Green = >96%; Yellow = >90% - <96%; Red = <90%FY05 Goal = 96% Scoring: Green = $116 - $127 per million FY05 Goal = $110 Thousands $ $ PD/M

10. 3/18/05 Integrity - Service - Innovation 10 of 11 Interest Dollars Per Million PPA Dollars Disbursed

11. DFAS Your Financial Partner @ Work