1. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 1 Completing Business Messages

2. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 2 Three-Step Writing Process Planning Writing Completing

3. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 3 Moving Past the First Draft Content, style, tone, and organization Overall readability Mechanics and format

4. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 4 Completing Business Messages 1.Revising 2.Producing 3.Proofreading 4.Distributing

5. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 5 Revising Messages Content Organization Style and tone

6. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 6 Promoting Readability Sentences Paragraphs Listed items Headings

7. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 7 Editing for Clarity Sentence style Faulty parallelism Dangling modifiers Long noun sequences

8. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 8 Editing for Clarity Camouflaged verbs Sentence structure Awkward references Excess enthusiasm

9. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 9 Editing for Conciseness Wordy constructions Long words or phrases Redundant wording Recast “It is/There are” starters

10. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 10 Computer Technology Revision tools Spell checker Grammar checker Thesaurus Style checker

11. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 11 Producing Messages Multimedia elements Page layout

12. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 12 Graphics, Sound and Hypertext Presentation software –Overhead transparencies –Computerized slide shows Graphics software –Diagrams and charts –Graphical designs

13. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 13 Document Design Consistency Balance Detail Restraint

14. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 14 Design Elements White space Captions and headings Margins and justification Typefaces and type styles

15. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 15 Using Technology to Produce the Message Templates and style sheets Page design and setup Column formatting Paragraph formatting Font formatting Numbered or bulleted lists Tables or figures Pictures, textboxes, and objects

16. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 16 Proofreading the Message Grammar, usage, and punctuation Spelling errors and typos Punctuation Design errors Missing material Overall format

17. © Prentice Hall, 2007 Excellence in Business Communication, 7eChapter 6 - 17 Distributing Your Message Cost Convenience Time Security and privacy