1 Teams Steve Chenoweth and Chandan Rupakheti

Roles  Contact Client Project Manager  Secretary  Task assigner/monitor 2

Leadership Functions  Communication  Coordination  Setting goals & objectives  Role model  NOT: Give orders 3 Image from ? Quiz Question 7

Team member functions  Communication  Participation [during meetings]  Effort [out of meetings]  Reflection [regularly] 4 Image from

Meetings  Goal, an agenda and a focus  Meetings don’t just happen Planning Preparation Attention 5

What to do during a meeting?  Status evaluation  Plan  Report  Analyze  Invent  Summarize meeting at the end 6 Quiz Question 8 Above – Meetings with clients aren’t necessarily big groups – often they are more one-on-one.

Tasks  Define a task Small in size, must have measurable objectives  Assign a task Who is/are responsible?  Monitor progress Reports/logs  Complete task 7

Conflicts  Issue conflicts Keep it on the issue, don’t make it personal  Performance conflicts Missing tasks, violating standards etc 8

Client Interaction  It is our fault, as a team, if the project fails because the client fails to communicate clearly, the project fails because the client incorrectly describes the real problem ….. Other issues(see handouts) 9 Quiz Question 9

Client Interaction  Present yourself professionally Appearance Organization Speaking & writing Listen to the customer Record and translate  Be knowledgeable Client’s domain Your expertise  Meet Expectations 10

To be done as a team – in class Today  Team assignments and PM’s announced over the weekend!  Team name – pick one, turn in, with your names, today.  Discuss roles (due as part of reporting time on first Weekly report, 7 AM Friday morning)  Swap schedules, pick an early meeting time this week!  Contact project manager (check their Rose class schedule, have a list of times to suggest weekly meeting). Must meet by Thursday at the latest, to show them your questions for the client on Friday.  See the “HowToStartMilestone1.pptx” slides for more details to consider at your first team meeting. 11