TACIS Institution Building Partnership Programme (IBPP) “BOOSTING A CULTURE OF WOMEN’S RIGHTS IN KAZAKHSTAN” INTEGRATED PROJECT TO REDUCE SOCIAL MARGINALITY AND EMPOWER VULNERABLE WOMEN IN KOKCHETAV, CHIMKENT, TARAZ, & ENBEKSHI-KAZAK INTEGRATED PROJECT TO REDUCE SOCIAL MARGINALITY AND EMPOWER VULNERABLE WOMEN IN KOKCHETAV, CHIMKENT, TARAZ, & ENBEKSHI-KAZAK Operations Management: production and logistic in microenterprises Rita Bonucchi Bonucchi & Associati srl 4-3

2 Operations Management: production and logistic in microenterprises What means operations? A function or system that transforms inputs into outputs of greater value Operations management: design, operation and improvement of productive system

4-33 Operations Management: production and logistic in microenterprises Operation as a Transformation Process Input Material Machines Labour Management Capital Output Goods Services

4-34 Operations Management: production and logistic in microenterprises Operations Planning The Operations Plan describes the production management system It describes what you produce and how you produce it Avoid to disregard it: it helps to better specify timing, costs and also marketing

4-35 Operations Management: production and logistic in microenterprises Operations Planning This section should easier for a producer to develop. If your one is a service company, you may make decisions about servuction (service production)

4-36 Operations Management: production and logistic in microenterprises Operations Planning In the operations section of a business plan, the business manager needs to adequately communicate that the business has a sound production management strategy.

4-37 Operations Management: production and logistic in microenterprises Operations Planning What are the critical operational procedures that make will make the business successful? Do you know the critical operational functions that will determine your business’s success? It is the critical function that you don’t identify that can kill your business.

4-38 Operations Management: production and logistic in microenterprises Operations Planning When starting a new enterprise, visit similar business’s to identify critical operational factors. This is particularly important if you are starting a new or creative niche operation.

4-39 Operations Management: production and logistic in microenterprises Operations Planning To communicate the Operations plan, this section should discuss: –The products produced –The production system –Resources available and needed – The role of row materials –Environmental issues –Quantity produced –Production schedule –Quality control systems –Permits and regulations

4-310 Operations Management: production and logistic in microenterprises Operations vs marketing Should I determine my marketing opportunities and produce to meet the marketing plan? Or should I determine my competitive production capacity and develop markets for my products?

4-311 Operations Management: production and logistic in microenterprises Operations Planning The production plan may also address how the business will: –Produce value-added products –Specialize on a product or a few products –Diversify the product line –Transition to a new or niche products

4-312 Operations Management: production and logistic in microenterprises TACIS Institution Building Partnership Programme (IBPP) “BOOSTING A CULTURE OF WOMEN’S RIGHTS IN KAZAKHSTAN” INTEGRATED PROJECT TO REDUCE SOCIAL MARGINALITY AND EMPOWER VULNERABLE WOMEN IN KOKCHETAV, CHIMKENT, TARAZ, & ENBEKSHI-KAZAK INTEGRATED PROJECT TO REDUCE SOCIAL MARGINALITY AND EMPOWER VULNERABLE WOMEN IN KOKCHETAV, CHIMKENT, TARAZ, & ENBEKSHI-KAZAK Operations Management: production and logistic in microenterprises Rita Bonucchi Bonucchi & Associati srl