ICT age for the seniors and socially excluded persons in Helsinki 2008-2013 Outi Paulig, Executive Advisor Social Services Department, Elderly Services.

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Presentation transcript:

ICT age for the seniors and socially excluded persons in Helsinki Outi Paulig, Executive Advisor Social Services Department, Elderly Services

 Education, socio-economical status, health, family, interests  Many belong to the first generation living in a city – and some of them even in Finland, or in Europe… It´s easy to answer: we have none! All are different: “Define a typical elderly person in Helsinki!” It´s easy to answer: we have none! All are different: 2

Service centre activities for the elderly in Helsinki (The Service Map of Helsinki ) A hint: by using the link deelems=False&userid=&city=91# deelems=False&userid=&city=91# …you can see the names of service centres, too. More information about the service centres in English: &userid=&city=91# &userid=&city=91# Och på svenska: Updated/uppdaterad 2010 (Sorry!)

“ ICT age for the seniors and socially excluded persons ” Satka- project briefly/ new things in 2012  Two/three full-time and several voluntary advisors giving personal tutoring in the service centres and helping clients to apply for ICT courses A new recruiting course  Some 40 computers for clients in the service centers2011. Computers for the residents, voluntarians, visitors and staff in the services houses.  New computers have the City library multilingual user interface with Skype user interface user interface  /~ 2500 tutorial sessions  Tutoring also in English, Swedish, Russian, Bengal etc. Financed by of Innovation Fund of the Helsinki City!

The ideology of Satka ”The four golden rules”: Visibility Continuity Encouragement Customer oriented approach The one and only prohibition for the tutors: ”Don´t touch the mouse yourself” As one city librarian said it: “We make our contribution towards equality in ICT society.!

”Well, it`s about time to start, then!”

”It was quite handy, after all”

“ICT age for the seniors and socially excluded persons in Helsinki ” Outi Paulig, project manager Lutfor Rahman, the coordinator of the multicultural instruction, Thank you for your attention !