ATTITUDE.

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Presentation transcript:

ATTITUDE

MEANING It is the persistent tendency to respond in a positive or negative way to someone or something in one’s environment. To behave in a favourable or unfav. Manner towards some object, person or idea. Attitudes are guided by values. In org., study of attitude is imp. because it affects behaviour of people.

Components of attitude There are three components- 1. Cognitive component (think) 2. Affective component (feel ) 3. Behavioural component(behave)

Types of attitude Three types of attitudes are found in organisational behaviour. Job satisfaction- “feelings towards job”. person with high J.S. will hv positive feelings towards job and vice versa. 2. Job involvement-the degree to which a person actively participates in his work and considers his performance important to self worth.

Types-attitude 3. Organisational commitment- the degree to which an employee identifies with a particular org. and its goals and wishes to maintain membership with that org.

Attitude helps a person to adjust to a new situation and also how to behave in future so as to get the benefits. This is “adjustment function of attitude” Our values are expressed through our attitudes.

Attitude at work and its outcomes J.S Performance Overall Attitude to Work Ind. Effectiveness at Work J.I Late comings, absenteeism, turnovert ORG. COMMITMENT

Make positive attitude Employee effectiveness at work can be increased by managers by setting clear goals, meaningful works, positive reinforcement, developing team spirit and sense of belongingness. Two work attitudes are relevant to India – “Karmayoga”OR “Nishkam karma” & “Work dedication”