1. The Burke-Litwin model indicates that a system implementation can't be seen in isolation
External Environment
Any outside condition that influences the
performance of the organisation
Leadership
Executives providing overall direction and serving
as behavioural role models for employees
Mission & Strategy
Culture
What top management declares it to be! What
Management Practices
"The way we do things round here." The collection
employers believe is the central purpose of
of overt and covert rules, values and principles
the organisation
that ensures and guides organisational behaviour
What managers do to use the human and
Structure
material resources to carry out the strategy
Systems
The arrangement of functions and people into
Work Unit Climate
The standard policies and mechanisms that
specific areas and levels of responsibility,
facilitate work
decision making, authority etc. to ensure
The collective current impressions, feelings and
effective performance
expectations of members that affect their relationship
with boss, each other and non members
Individual Needs
and Values
Task Requirement
Motivation
The required behaviour to accomplish assigned
The behavioural tendencies to move towards goals, take
The enduring thoughts and feelings employees
work and responsibilities
needed action and persist until satisfaction is attained
apply to determine the worth and
satisfaction of their work
Org. & Individual
Performance
The OUTCOME or RESULT as well as the indicator of effort and achievement