Pieces of the Puzzle

On-boarding The process of integrating new employees into the organization, of preparing them to succeed at their jobs, and to become fully engaged, productive members of the organization. -Tom Northrop

Benefits of On-boarding Understand the organization Increase awareness and buy-in to mission Clarify goals and roles Enhance performance Retention

Ice-Breakers Candy Game Who Am I Game Scavenger Hunt People Bingo Two Truths and a Tale

Keys to Successful Program Begin at hire Basics Playtime Family Perception Improvements Evaluate

Two types of on-boarding Transactional the act of transacting or the fact of being transacted. an instance or process of transacting something. something that is transacted, especially a business agreement. Acculturation cultural change: a change in the cultural behavior and thinking of a person or group of people through contact with another culture absorption of culture: the process by which somebody absorbs the culture of a society from birth onward

Prior to Day 1 Send a welcome card to new employee Ensure desk is ready with office supplies Computer & phone access set-up Inform existing staff of new employee Complete transactional paperwork on-line

Greet the new employee Ensure new supervisor is available Introduce to colleagues Give tour Set aside time for transactional paperwork Assign a mentor/shadow if possible Assign a small project Lunch with new team First Day

Organizational Chart Include pictures as a Who’s Who in your organization

Tribal Knowledge Rituals Traditions Standards Expectations

Week 1 Interview How do we compare to what we said we would be like? What do you like? What is going well? Which employees were helpful? Are there things from your past employer that may be useful here? Is there anyone you know who might be valuable to our team?

Goal Setting Identify critical goals to be achieved and how each will be measured Within the First 90 days Within 6 months Within 12 months

What to consider when developing an on-boarding program. What are the objectives of the program? What do new employees need to know? What needs to be communicated the 1 st day? What roles will individuals play?

Who is responsible?