arivia.kom strategy and way forward Update 20 August 2003

2 An ICT (1) solutions company with significant capability and collective experience Provides Totally Integrated Business Solutions across a wide range of technological platforms and industries Supports world leading IT solutions from across the globe Significant customer base includes the world’s largest utility companies What is arivia.kom? (1) Information, Communications Technology

3 The original business case for the creation of arivia.kom highlighted a number of strategic milestones Strategic Milestone 1Strategic Milestone 2Strategic Milestone 3Strategic Milestone 4 Potential IPO Commercialised Business BEE Equity Structure Acquisition strategy IPO Creation of the business Launch the brand Structure transaction Stabilise the business Merger integration process - People / processes Acquire capability & capacity Commercialise business model and processes Structure Black Economic Empowerment transaction Acquisitions Potential SEP structure Final value extraction for shareholders Timeline between 3 – 5 years We are here! We are on track in achieving our strategic milestones.

4 A14GBGHNMHIJO. To be the dominant ICT solutions company in Africa With pride, to take our distinctly African heritage to the world through innovative and relevant ICT solutions Strategic Intent

5 In order to be a competitive player in the local, regional and global IT market, arivia.kom focuses its strategy on three core areas –Leveraging our significant capability and scale in the IT infrastructure market –Packaging our niche capability in focused IT business solutions in the local, regional and global market –Initiating Ventures business to support our longer term growth strategy Business Strategy

6 Each line of business has distinctive differentiators and focus areas Niche Solutions Biometric Solutions Niche Markets provides specialised technologies and niche business solutions Healthcare Management Solutions These include GIS (Geographic Information Systems), smart card and biometrics, as well as knowledge and document management. Geographic Information Solutions These technologies are the basis for integrated niche solutions such as election solutions, national identification solutions and traffic information management solutions Infrastructure Business Delivers end-to-end IT infrastructure solutions Deploys over 1100 skilled professionals Delivers infrastructure services through - – Hosting – Connectivity – Support Services Owns significant infrastructure capacity on a national basis Infrastructure business provides network and other infrastructure capacity on a national basis. This capacity enables the delivery of end-to-end infrastructure solutions, as well as expert consulting services. Focused Business Solutions Provides totally integrated business applications to business needs Deploys over 250 skilled professionals Significant development, integration and deployment capability Structured around three focused areas – Application Development & Support – IT Consulting Services – Enterprise Solutions Focused Business Solutions provides an extensive range of end-to-end business solutions to selected market segments, ranging from analysis and conceptual design, through to full solutions development, implementation and support

7 Provides integrated business solutions that include the entire spectrum of Information Communications Technology (ICT) services Focus is high-end business technology solutions Solutions support the public sector and large private sector corporates Primarily within the South African and African markets Large, end-to-end information technology outsource agreements Turn-key business solutions Niche solutions Business focus

8 Our performance for the March 2003 financial year is an indication of our strategic strength Note: 2002 financials annualised for 12 months Revenue R 1 515,8m 25,4% PBIT R64,6m 176,1% EBITDA R173,4 m 36,2% Cash R117,9m 149,8%

9 Looking Ahead Continuing to aggressively brand arivia.kom in its target markets Fully utilising the opportunities offered by technology trends, merging business applications, and new legislation, to enhance its value propositions Continue improving its service delivery and client management processes Continuing its commitment to Black Economic Empowerment in all its dimensions Diversifying the revenue base with a significant focus on Africa Aggressively building delivery capacity in support of our strategy