SIS – Simplified Interline Settlement Financial Processes RA44 - Breakout Session Gianna Monsch, aerwise

October 2010SIS P3 – Materials – ICH UG 2010 Financial Processes2 Agenda  Settlement: Form 1 vs. SIS  IS Calendar & ICH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

Settlement: Form 1 vs. SIS October 2010SIS P3 – Materials – ICH UG 2010 Financial Processes3 ICH / ACH ICH F12 Upload / IS-WEB non migrated claims ACH Recap Sheet Prorate Engine Billed Entity Billing Entity ICH F3remains ACH Settlement Sheetunchanged Integrated Settlement Overall Processes Billing & Invoicing Processes Central Repository “Digital Signature” Company Overall Processes Processes at time of Sales NFP engine ARC COMPASS™ IS-WEB IS-XML IS-IDEC Usage File IS-WEB IS-XML IS-IDEC

October 2010SIS P3 – Materials – ICH UG 2010 Financial Processes4 Agenda  Settlement: Form 1 vs. SIS  IS Calendar & ICH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

IS Calendar October 2010SIS P3 – Materials – ICH UG 2010 Financial Processes5 Submission Opens a few hours after previous period Submission Deadline Output Generation is two days after Submission Deadline Submission Opens before Output Generation of previous period

IS & ICH Calendar October 2010SIS P3 – Materials – ICH UG 2010 Financial Processes6 There is enough time to process the files submitted just prior to the deadline IS Submission Deadline is linked to ICH Closure Day

October 2010SIS P3 – Materials – ICH UG 2010 Financial Processes7 Agenda  Settlement: Paper vs. SIS  IS Calendar & ICH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

IS Dashboard  Designed for Directors, Managers, etc  Includes Pax, Cargo, Miscellaneous and UATP  Consolidated and detailed view Gives billing carrier a great overview on files and invoices; and also shows the status of each invoice  Shaped to your needs Filter Criteria allow great report flexibility  Billing Member (in case of sponsored / aggregated members)  Billed Members  Billing Category  Settlement Method (ICH, ACH, Bilateral, etc)  Invoice Status  Downloadable Report can be downloaded in Excel / csv format (the colored dots are converted into codes) October 2010SIS P3 – Materials – ICH UG 2010 Financial Processes8

IS Dashboard – When to use it 1/2)  Multiple submissions by billing carrier SIS allows multiple submissions per billing category and day from your head office, decentralized teams, outsourced providers etc  IS Dashboard gives you an overview as well as details in order to keep track and control the files / invoices submitted  Invoices or File failed validation The alert for the validation failure might be sent to the expert in charge. However the Director, Manager, etc. would like/need to know this as well (without receiving an alert)  IS Dashboard allows Directors, Managers, etc. to see this information at their discretion (without receiving a “failed validation” alert) October 2010SIS P3 – Materials – ICH UG 2010 Financial Processes9

IS Dashboard – When to use it 2/2)  Late Submissions If your file (IS-IDEC or IS-XML) is late (after the IS-Submission Deadline), then you would like to tell SIS, that a specific file / invoice has to be handled as “Late Submission”  IS Dashboard is the place to mark files / invoices as as “Late Submissions”  Increase Period within current billing month You have submitted a file after the IS-submission deadline. It failed validation, but you do not want to go through “Late Submission”.  IS Dashboard allows you to increase the billing Period within the billing month; the invoices / file is then processed. October 2010SIS P3 – Materials – ICH UG 2010 Financial Processes10

October 2010SIS P3 – Materials –ICH UG 2010 SIS Overview Plenary 11 Invoice or File Status Invoice Details (when received, when processed, etc.) Search / View Criteria (e.g. Validation failed) Download (csv)

October 2010SIS P3 – Materials – ICH UG 2010 Financial Processes12 Agenda  Settlement: Paper vs. SIS  IS Calendar & ICH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

Late Submissions October 2010SIS P3 – Materials – ICH UG 2010 Financial Processes13 Billed Entity Integrated Settlement Billing Entity IS-WEB IS-XML IS-IDEC IS-WEB IS-XML IS-IDEC ICH / ACH 2 Create invoice & flag Submit invoice Submit invoice  flag on dashboard 3 4 Alert 5 Accept - Passes validation - Normal process Decline - Fails validation 6 7 Alert Inform CH 1

October Late Submissions – Solution (1/2) Billing Carrier  Contacts ICH or ACH Operations as today  IS-WEB: flags the invoice directly  IS-IDEC & IS-XML: submits the file  “Processing Dashboard”: flags the file or invoice(s) SIS:  Based on flag  alert to ICH or ACH Operation  IS-Validation will be completed ICH or ACH Operation  Based on alert: accepts or declines “Late Submission” SIS P3 – Materials – ICH UG 2010 Financial Processes

October Late Submissions – Solution (2/2) SIS:  ICH or ACH Operation – accepted  Invoice(s) go through whole IS process  Settlement File to ICH or ACH  ICH or ACH Operation – declined  Invoice(s) remain on Validation Failure ICH or ACH Operations  Alert to billed carrier SIS P3 – Materials – ICH UG 2010 Financial Processes

October 2010SIS P3 – Materials – ICH UG 2010 Financial Processes16 Agenda  Settlement: Paper vs. SIS  IS Calendar & ICH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

Suspension & Re-Instatement October 2010SIS P3 – Materials – ICH UG 2010 Financial Processes17 Billing Entity IS-WEB IS-XML IS-IDEC ICH / ACH Member Profile 1 Set suspension flag 4 Remark Screen & Report ICH: flagged invoices for information 3 5 Remove flag Resubmission Screen & Report 6 2 Flag invoices - Already processed - New submissions Alert

October Suspended Members 1/2 Suspension Flag in Member Profile  ICH or ACH Operations set suspension flag in Member Profile & defines number of periods to be flagged retroactively Flag transaction in SIS  SIS flags already processed invoices (retroactive flag)  SIS flags all new submissions  Optional alert to billing carrier ICH  SIS submits suspended invoices to ICH for information only (no settlement)  Shown in ICH on an F3 suspended member report  Excluded from the normal ICH F3 settlement report SIS P3 – Materials – ICH UG 2010 Financial Processes

October Suspended Members 2/2 Remark screen and suspension reports  Carrier can enter remarks to invoices which will be shown in all future reports  Suspension reports shows all suspended invoices Normal process as today until “re-instatement” of member Suspension Flag removed in Member Profile  ICH or ACH Operations remove suspension flag in Member Profile Re-submission of processed invoices for settlement  Carrier can re-submit already processed invoices to ICH and ACH  Suspension report will be updated automatically Note: “Bilateral” invoices are not impacted SIS P3 – Materials – ICH UG 2010 Financial Processes

October 2010SIS P3 – Materials – ICH UG 2010 Financial Processes20 Agenda  Settlement: Paper vs. SIS  IS Calendar & ICH Calendar  IS Dashboard  Late Submissions  Suspension and Re-Instatement  Reports

Reports Overview A variety of reports are available in SIS All reports are displayed immediately on the screen and can be downloaded in PDF or csv  Payable invoice report  Analysis Reports  Processing Reports  Operational Reports  Member / Contact Reports  SIS Usage Report  View ICH Reports October 2010SIS P3 – Materials – ICH UG 2010 Financial Processes21

October Thank you. SIS Website:  SIS P3 – Materials – ICH UG 2010 Financial Processes