Effective Feedback: A Two- Way Street Gwen Lombard, PhD, RN Casey White, PhD February 24, 2011.

Slides:

Advertisements

Similar presentations

Assessment FOR Learning in theory

Advertisements

Literacy Subject Leaders

Constructivist Learning versus Explicit Teaching: A personal discovery of balance Tara Tetzlaff Spring 2009.

Mentoring Awareness Workshop

LEARNER CENTERED LEARNER DESIGNED Learning & Preparation Objectives Learning Resources and Strategies Evidence of Accomplishment of Objectives Criteria.

Building Healthy Teams Suzanne Keating, LFI ‘98.

Lesson 4. Preparing for Oral Presentations

The Skill That Makes The Difference

Quiz next week – Oct 4 (communication, feedback, presentations)

Providing Effective Feedback Faculty Professional Development Series University of Pennsylvania School of Medicine October 2004 Jennifer R. Kogan, M.D.

PDLS © : Train the Trainers. Learning Objectives At the end of this lecture participants will be able to: Make logistical arrangements for conducting.

INTERPERSONAL SKILLS PRESENTATION NOTES FOR

Effective Listening: Art or Magic? Workshops, Etc!, Inc.

Module six Looking after yourself. This section covers: 6.1 Impact of our emotions at work 6.2 Self care strategies, boundaries and looking after ourselves.

Revisit Learning intentions

Conflict Resolution.

Tips & Tools for Assessing Student Learning Part 2 Presented by EdTech & CERTI.

From Fear to Confidence: Handling Difficult Employee Situations Holly Schoenherr Director of Human Resources.

Module design Setting aims and learning outcomes Dr. John Milliken School of Education Queens University Belfast.

Welcome!. How to teach what you know… Paula Williams Mike Taylor Neil Watkins.

Problem-Based Learning How to Improve Your Facilitation Skills Larry Harris, Ph.D. West Virginia University based in part on workshops conducted at University.

Please reflect on how faculty might respond to these situations Many students complain that we talk too fast for them to take good notes Many students.

Coaching Skills for Leaders Workshop Date 13th March 2014 Facilitator Mike White.

Performance Reviews Coaching and Feedback. Performance Reviews: Coaching and Feedback Module 1: At our best Coaching and feedback refresh.

Standards For Teacher Preparation. What do you see in the previous slide? Students who are ready to answer the question? Students who are listening and.

Tutorial Methods of Instruction Assessment and Feedback Adapted from a presentation at PBL2002 by Dr. Bill Galey, University of New Mexico, School of Medicine.

English Only Is it right for you?.

 Mennin Consulting, 2006 Large Group Presentations.

1 Teaching for Safety Trainers. 2 OSHA Training Guidelines (OSHA )  A. Determine if Training is Needed  B. Identify Training Needs  C. Identify.

School Connectedness: Obstacles and Solutions (Willmar Workshop) Robert Wm. Blum, MD, MPH, PhD William H. Gates Sr. Professor and Chair Population, Family.

Residents as Teachers Loyola University Medical Center Stritch School of Medicine Graduate Medical Education Session 2.

December 3, 2014 Lauren Benishek, PhD & Sallie Weaver, PhD

Performance Accountability November 1, 2012 Child Nutrition Workshop.

1 Building Mathematics Leadership Across Oregon Mark Freed Office of Educational Improvement and Innovation Oregon Department of Education.

IMPORTANCE &SKILLS OF GIVING FEEDBACK Dr. A.K.Pathak ELMC,Lucknow.

Public Speaking and Feedback Leaders in Health Namibia.

EngageNY.org Session 1: Building a Change-Focused Culture November, 2013 Network Teams Institute.

Teachers Mentoring Teachers: The Gift of Peer Feedback Katherine M. Hyland, PhD Gerald Hsu, MD University of California, San Francisco Academy of Medical.

New Junior Cycle. Aims To understand Assessment for learning (AFL) strategies. To understand two types of feedback. To be aware of the importance of descriptive.

Everyone Learns Differently An instructor must be able to adapt to students’ personality type and learning style.

In this presentation you can: Clarify the purpose and value - Clarify the purpose and value of effective feedback to learners Identify strategies - Identify.

Learning Intentions & Success Criteria ENPS Theory of Action If teachers set and make visible the Learning Intention, then students can understand, articulate,

Negotiation Skills Mike Phillips Training Quality Manager

Inspiring Adjunct Faculty to Integrate Technology into Instruction Merryellen Towey Schulz, PhD. College of Saint Mary Lindsey Schulz, MSE University of.

EFFECTIVE ONLINE FACILITATORS Robin Wright CUR/532 Melinda Medina May 18, 2015.

Difficult conversations Vijay Nayar Autumn Seminar September 2015.

Teachers Mentoring Teachers: The Gift of Peer Feedback Katherine M. Hyland, PhD Gerald Hsu, MD February 1, 2016.

ON LINE TOPIC Assessment.  Educational assessment is the process of documenting, usually in measurable terms, knowledge, skills, attitudes and beliefs.

ASSURE MODEL. Objectives of the lesson  By the end of the lesson student should be able to:  Systematicaly plan for a learning experience using the.

Giving Effective Feedback By Dr. SHILPA JAIN. Objectives At the end of this session the learner will be able to define/describe-  Feedback  Rationale.

Implementing Formative Assessment Processes: What's Working in Schools and Why it is Working Sophie Snell & Mary Jenatscheck.

Using the STEM learning impact evaluation process Also known as The Impact Toolkit (ITK)

 Communication Barriers. Learning Goals  5. I will be able to explain obstacles/barriers to effective communication  6. I will be able to suggest ways.

Review, Reflect, and Respond Looking ahead: Using your Knowledge and Resources.

ESE 697 Week 1 DQ 3 Optional Share Your Lesson Plans Check this A+ tutorial guideline at ASH/ESE-697-Week-1-DQ-3-Optional-Share-Your-

ESE 697 Week 2 DQ 3 Optional Share Your Lesson Plans Check this A+ tutorial guideline at ASH/ESE-697-Week-2-DQ-3-Optional-Share-Your-

Human Resources – Applied Leadership & OD

Effective Feedback.

Networks that work A review of 2 network resources for Teachers

Teachers Mentoring Teachers: The Gift of Peer Feedback

Delivering Feedback Effectively

PEARLS Debriefing Method

Effective Feedback.

Dealing with Difficult Situations Involving Students

STFM Faculty for Tomorrow Resident as Educators Curriculum: FEEDBACK

Giving & Receiving Feedback

Workshop for LME Residents

FEEDBACK Dr. Mohammed Moizuddin Khan Associate Professor.

Communication Skills and Health Professions Education (Medu)

Pair and Group Work – Introduction

Presentation transcript:

Effective Feedback: A Two- Way Street Gwen Lombard, PhD, RN Casey White, PhD February 24, 2011

Learning Objectives: At the end of the workshop, you will be able to:  Define and describe several models for giving effective feedback to learners  List characteristics of effective feedback  Use specific language that constitutes effective feedback to learners  Discuss effective strategies for receiving feedback

Online Learning Module

Characteristics of Effective Feedback  Delivered in non-threatening setting  Specific  Timely  Focus on 1-3 areas that are remediable  Based on objective not subjective data  Consequences explained  Provides “next step”  Goal is to help, not punish

Giving feedback:  State that you are going to give feedback  Involve the learner in the process  Use neutral, non-judgmental language  Focus on the behavior, not the person

Strategies  Feedback Sandwich or Oreo Cookie  Open-faced Sandwich

What barriers to giving feedback have you encountered?

Discussion in Small Groups  What strategies did this instructor utilize?  What did the instructor do well?  How could this feedback session be improved?

Small Group Cases  Issues of concern  Aim(s) and/or Resolution(s)  Action plan  Feedback language you would use

Small Group Presentation of Their Cases

Receiving Feedback A colleague has come to you and said, “Can I give you some feedback on Grand Rounds session you gave last week?”  What would be your first reaction?  How do think you would you feel?

Other Side of Street: Receiving Feedback Tips for Receiving Feedback Effectively:  Know what to ask for- be specific  Alert sources to the specific feedback you want  Place clear boundaries around the feedback – so won’t get overwhelmed Dartmouth’s Manager’s Toolkit – Human Resources

Make it painless for the other person:  Just listen – don’t quibble  If not specific enough, ask behavioral questions  Keep asking “What else?”  Assume good intentions  Be accepting  Focus on the future

Dan McCarthy:

Closure Key take-a-ways:  Tell person that you are going to give them feedback  Engage learner in the process – self assessment  Focus on behaviors – what needs to be changed  Develop an action plan  Receivers: Ask for specific feedback  Use the feedback