R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B Year-End PDP Overview Employees

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Body alignment Horizontal: 0.32” Vertical: 1.44” Title alignment Horizontal: 0.32” Vertical: 0.15” Agenda 2 Learn key timelines and responsibilities Understand Hawaiian Airlines’ approach to performance Receive tips to writing your PDP Learn how to prepare for the PDP discussion Know how to navigate the Halogen Tool As a result of this session, you will:

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Body alignment Horizontal: 0.32” Vertical: 1.44” Title alignment Horizontal: 0.32” Vertical: 0.15” Performance at Hawaiian Airlines 3 Know WHAT To Do Know HOW You’re Doing Know WHERE You’re Going Set goals Clarify expectations Discuss “what good looks like” for your role Review and discuss accomplishments Identify opportunity areas Solicit and share feedback Establish development goals to support career interests and plans Prepare to set goals for the next review period PDP (Performance Development Plan) is HA’s performance management process for setting goals and assessing performance

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Body alignment Horizontal: 0.32” Vertical: 1.44” Title alignment Horizontal: 0.32” Vertical: 0.15” PDP Process and Timeline 4 Employees hired on or before September 1, 2015 will complete a Performance Review. PDP Form available in Halogen Employee Self- appraisal Manager Assesses Employee Review Discussion Employee Sign-Off Nov 16Due Nov 27 Due Dec 20* * PDPs with “Exceptional Performance” ratings are due Dec 4 Due Jan 15 Due Jan 29

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Body alignment Horizontal: 0.32” Vertical: 1.44” Title alignment Horizontal: 0.32” Vertical: 0.15” What’s different from the 2014 Year-End PDP? 5 Simplified rating from 4-point scale to: – Exceptional Performance – Performing – Needs Improvement Simplified to one overall rating (individual goals and competencies are no longer rated) No forced rating distribution Strengthen focus on the conversation Developed training resources (e.g., Quick reference guides, Computer Based Training [CBT] for employees)

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Body alignment Horizontal: 0.32” Vertical: 1.44” Title alignment Horizontal: 0.32” Vertical: 0.15” COMPLETING YOUR PDP 6

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Body alignment Horizontal: 0.32” Vertical: 1.44” Title alignment Horizontal: 0.32” Vertical: 0.15” Writing your Self-Appraisal 7 Write about the result or impact of your performance, based on goals you set  This is not a laundry list of everything you did, or your day to day responsibilities, but the key achievements that best demonstrate your level of performance Describe the behaviors you demonstrated to accomplish those results  What HA Values did you demonstrate?  Write about specific situations in which you demonstrated each result/competency Reflect on the entire review period– not just the last few months!

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Body alignment Horizontal: 0.32” Vertical: 1.44” Title alignment Horizontal: 0.32” Vertical: 0.15” Performance Rating Definitions 8 Needs Improvement Performing Exceptional Performance Consistently exceeds goals and gets results. Demonstrates mastery in competencies that are critical to role. Gets things done the right way. Consistently accomplishes the goals and duties that are assigned, and demonstrates the right behaviors. Does not achieve multiple goals, and performs below what is needed or expected for someone in this position.

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Body alignment Horizontal: 0.32” Vertical: 1.44” Title alignment Horizontal: 0.32” Vertical: 0.15” To achieve an “Exceptional Performance” rating: Consistently exceed goals and get results Exceeds 3 of 4 challenging goals established for the year Exceeds goal targets for 3 out of 4 quarters No significant missteps on a major project Demonstrate mastery of competencies that are critical to the role Get things done “the right way” Behaves with integrity and respect for coworkers Actively supports collaboration across the company Helps others achieve their goals For people managers, leads an engaged team (Na Leo) and takes active ownership of the development / PDP process 9 AND

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Body alignment Horizontal: 0.32” Vertical: 1.44” Title alignment Horizontal: 0.32” Vertical: 0.15” PREPARING FOR THE PDP DISCUSSION 10

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Body alignment Horizontal: 0.32” Vertical: 1.44” Title alignment Horizontal: 0.32” Vertical: 0.15” Have a plan for the PDP discussion 11 Know the job requirements, goals, and achievements you and your manager may have worked on during the year Know the key points you want to make about this year’s performance Prepare commentary on achievements and competencies that support your ratings Anticipate your manager’s responses Know what you want your manager to support during the coming year:  What do you want to learn or achieve?  What assignments/responsibilities do you feel will help you get there?  What do you need from your manager to be successful? Come in ready to articulate your point of view and really listen to your manager’s point of view

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Body alignment Horizontal: 0.32” Vertical: 1.44” Title alignment Horizontal: 0.32” Vertical: 0.15” NEXT STEPS 12

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Body alignment Horizontal: 0.32” Vertical: 1.44” Title alignment Horizontal: 0.32” Vertical: 0.15” Next Steps 13 Complete your Self-Appraisal by Friday, November 27th Come prepared to listen to your manager’s feedback Come with ideas for your own development and learning

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Body alignment Horizontal: 0.32” Vertical: 1.44” Title alignment Horizontal: 0.32” Vertical: 0.15” Additional Resources 14

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Body alignment Horizontal: 0.32” Vertical: 1.44” Title alignment Horizontal: 0.32” Vertical: 0.15” Additional Resources (cont.) 15

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Body alignment Horizontal: 0.32” Vertical: 1.44” Title alignment Horizontal: 0.32” Vertical: 0.15” Additional Resources 16

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Body alignment Horizontal: 0.32” Vertical: 1.44” Title alignment Horizontal: 0.32” Vertical: 0.15” Who to contact Employee specific questions – Halogen/PDP form or process questions – Training tools/resources – Alish Roarty or Amy Sullivan 17 Luana AionaLynn SanNicolasMelodi PieperSharon Saiki IT PMO Sales & Marketing o Cargo o Planning & Revenue Management o Sales & Alliances Strategic Procurement o Supply Pass Travel Investigations – Pilots only Flight Ops o SOCC o Dispatch In-Flight Ops Planning & Scheduling Performance Engineering Safety, Security, & Compliance Training & Development Accounting & Finance Corp Communications HR Legal Maintenance & Engineering ACS Pass Travel Investigations – non-Pilots

R 0 G125 B 177 R 78 G 47 B 145 R 185 G 50 B 147 R 245 G132 B 107 R 255 G234 B 83 R 123 G193 B 67 R149 G169 B 202 Mahalo! Questions?