How to Sell: Errol Hayward, Marketing Manager January 2015 Cisco CCNA Collaboration and CCNP Collaboration Training

Cisco Confidential 2 © 2014 Cisco and/or its affiliates. All rights reserved. Cisco CCNA Collaboration Training

Cisco Confidential 3 © Cisco and/or its affiliates. All rights reserved. Cisco CCNA Innovation Education Collaboration  Unified Communications solutions  Entry-level provisioning and support  Video and conferencing concepts  Instructor-led training  eLearning What We LearnHow We Learn

Cisco Confidential 4 © Cisco and/or its affiliates. All rights reserved. Cisco CCNA Collaboration Certification  Topics Include  Video and conferencing concepts  Endpoint configuration  Environment recommendations  Troubleshooting methodology and support Trainings available Feb, 2015 Course Implementing Cisco Collaboration Devices v1.0 (CICD v1.0) Implementing Cisco Video Network Devices v1.0, Part 1 (CIVND1 v1.0) – eLearning Implementing Cisco Video Network Devices v1.0, Part 2 (CIVND2 v1.0) – ILT

Cisco Confidential 5 © Cisco and/or its affiliates. All rights reserved.  Customers  Network Video Operator and Administrator  Voice / UC / Collaboration / Communications Engineer  Collaboration Tools Engineer  Collaboration Sales / Systems Engineer  Benefits to Customers  Develop entry-level provisioning and support skills for collaboration and video  Alignment with collaboration and video job roles  Benefits to Learning Partners  Help customers prepare for voice and video job role convergence  Show significant business value by developing skills that can promote partners towards trusted advisor status The Opportunity – CCNA Collaboration

Cisco Confidential 6 © Cisco and/or its affiliates. All rights reserved. Cisco CCNP Collaboration Training

Cisco Confidential 7 © Cisco and/or its affiliates. All rights reserved. Cisco CCNP Collaboration Innovation Education Collaboration  Configuring Unified Communications Manager  Implementing Video Mobility Features  Troubleshooting  Applications Management  Instructor-led training What We LearnHow We Learn

Cisco Confidential 8 © Cisco and/or its affiliates. All rights reserved. Cisco CCNP Collaboration  Topics Include  Configure Cisco UC Manager  Implement Call Control and Implement Video Mobility Features  Troubleshoot Call Quality Issues  Troubleshoot Video Conferencing Architecture  Implement IM and Presence Solution Trainings available April, 2015 Course Implementing Cisco IP Telephony & Video, Part 1 v1.0 (CIPTV1 v1.0) Implementing Cisco IP Telephony & Video, Part 2 v1.0 (CIPTV2 v1.0) Troubleshooting Cisco IP Telephony & Video v1.0 (CTCOLLAB v1.0) Implementing Cisco Collaboration Applications v1.0 (CAPPS v1.0)

Cisco Confidential 9 © Cisco and/or its affiliates. All rights reserved.  Customers  Network Video Engineer  Voice / UC / Collaboration / Communications Engineer  Collaboration Tools Engineer  Collaboration Sales / Systems Engineer  Benefits to Customers  Learn to design, configure, deploy, and trouble- shoot leading Cisco collaboration solutions  Alignment with collaboration and video job roles  Benefits to Learning Partners  Get involved early in key collaboration and video initiatives/projects  Help customers prepare for voice and video job role convergence  Show significant business value by developing skills that can promote partners towards trusted advisor status The Opportunity – CCNP Collaboration

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