ITSRM Content Management Infrastructure Coordination David Foster IT June 2010

Background Motivation – While sharepoint has become the recommended tool for creating collaborative sites it has been questioned as the best, or even appropriate, tool for content management and web content application development. Strategy – The intention is to organise meetings and collect information that will drive decision making for IT support for content management infrastructure. – The activity is entitled: ENTICE “Enterprise Needs for Tools and Infrastructure for Content Exploitation” Stakeholders – There are a number of key stakeholders that have been identified as they have expressed already interest in the problem (HR, DG-COM, Experiments). – The intention here is to ensure that all potential stakeholders who wish to actively participate have the opportunity to do so. Status – One meeting has been held with the known interested parties and established there is indeed a need and interest to discuss this issue and make recommendations, especially as these will have resource implications. – – This is not a meeting on the philosophy of communications CERN-wide but is to discuss the tools and infrastructure the applications and site developers use. This meeting concentrates on the “How” and in particular the services IT can offer. – The “What” is discussed in other places (e.g. LOG)

Objectives What services should IT be providing to support the user communities? – After the first meeting, Opensource stack seems to be reasonable – but we need to agree on many details. – Need to define the service specification and resource it accordingly. How does this fit into the bigger picture? – 1. We need to identify what content is important for people and needs to be accessed. – 2. We need to identify how that content can be accessed (syndicated). Authoring and Retrieving – 3. We need to identify what tools people need to access content. Authoring and Retrieving

The sort of things that might be discussed Will a LAMP stack be acceptable as LAOP replacing MySQL with Oracle? What interface methods need to be supported to which repositories? Would a service description that includes a framework for only Drupal be acceptable? How should the service be requested by the user and what controls should be in place? How will the service be supported? VM’s or dedicated boxes? What are the implications? The advantages of centralised security scans to be debated. Would that allow user installable modules freely? Do we need an application module repository and how would it be managed? Do we understand how the back-end for the websites can be made scalable using the open-source tools? If there is a central Drupal service what should the upgrade policy be, for example to Drupal 7? What will the backup/restore policy be? How should the sharepoint service be extended? Will sandboxing enable usable installable Webparts?

Initial Work Plan ITSRM Announcement Engage Stakeholders Questionnaire prepared, to be launched soon Analyse existing situation – Technology Audit Web CM with an eye to Enterprise CM Define Scope Quick and easy AND Full Control and easy Understand Requirements on IT IT Investigations started around LA(M|O)P like service option Create Implementation Plan Service specification and costs Produce Recommendations/Requests Engage ResourcesMeasure Success

Actions from the first meeting CMS indicated they had planned to do a survey to bring together requirements and possible implementation ideas across the experiment. It was decided that this would be good to do together with ENTICE as a single exercise. – A framework for general information gathering by the end of May. – Next meeting to finalise the framework early June Information gathering using the framework in June Meeting to discuss results early July The next meeting is scheduled for the 9 th June Additional requests for participation should be sent to