Rate Capping and the Role of IT

Local Government Landscape i.Structural reform and implementing sustainable business models ii.Council collaboration iii.Productivity and efficiency “best practice”, more services less money iv.Economic development – attracting business, innovation, creating population sustainability v.Diversity of services to the community - State Federal divestings vi.Enhanced community communication vii.Environmental sustainability Page 2 Key Issues of 2010

The Municipal Landscape Page 3 Continuing to shave costs Continuing to build individual vendor driven systems Purchasing for price not strategic advantage Collaboration ad hoc Struggling to acquire, skill and maintain skilled workers Council IT Teams Tighter future Public Sector funding Pressure on Councils to retain their identity and independence Large unfunded infrastructure gaps Increasing number of Councils with an average underlying operating deficit Managers struggling to find sufficient appropriate resources to deliver required services Councils The LIKELY OUTCOME?

Leveraging Technology Maximise IT Resources Identify core business Price or strategic advantage? Transition from IT Doer to IT Strategy, Performance Manager Understand the value of technology solutions in a business context Private Common Local Govt Infrastructure Backup, Disaster Recovery and business continuity Provide a platform for shared services Common collaboration point Software and hardware efficiencies Collaboration Collective procurement Skills specialisation and redundancy Leverage other mechanisms Targeted, prioritised application development and/or procurement Skills specialisation and structural flexibility Develop solutions in collectives and seize opportunities Drive your own agenda i.har Page 4

Technology Role Page 5 A Common Platform is Key Targeted, prioritised application development and/or procurement Skills specialisation and structural flexibility Develop solutions in collectives and seize opportunities Drive your own agenda Embrace a Change

Page 6 i. Competitive at Every Layer ii. Contestable and Self Regulating iii. Opt IN basis iv. Platform says “YES”…Any TO Any v. End to End Service Assurance vi. User Pays What are Key Characteristics of a Platform RISK MITIGATION

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Governance Challenges Consensus and Commitment Legal and Commercial framework Development of Service Catalogue Priorities Page 8

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