The Work Programme: meeting the performance challenge Dave Simmonds Centre for Economic & Social Inclusion
The pattern of worklessness has changed
Work Programme: right idea, right time More freedom – ‘black box’ making ‘joining-up’ easier More jobs – high performance expectations Longer jobs – approx 60% of payment from sustained work More people – using benefits savings A single programme – less bureaucracy Longer contracts – 5/7 years Longer to work with unemployed – 2 years
Other side of coin... Significant financial risk driven by high DWP expectations Competition rather than collaboration Impact on voluntary sector Fears of: ‘parking’ the most disadvantaged people ‘parking’ deprived areas and/or high-cost areas Background of wider welfare reform
High expectations
Easier in South West?
Performance has to increase with discounting
Work Programme DWP volumes Universal Credit
It’s harder in some areas...
Role of local partners Delivery: as sub-contractors; difficult for some but need to think long-term Scrutiny: monitoring performance; ‘Fairness indicators’ Aligning local provision: community budgets; childcare; health; housing; skills Information for contractors and individuals: labour market info; employers; welfare advice Increasing performance: competition and collaboration
Performance: key drivers Initial job match: knowing employers and local labour markets; routes to paid jobs Maximising sustained employment: in-work support; income maximisation; skills; careers Combining specialist support: personalising services; health; older workers; drugs; etc Reaching deprived and isolated areas: sharing costs; outreach and community credibility Innovation: lots of it!
Centre for Economic & Social Inclusion