Epic – Development Roadmap Future Directions in Revenue Cycle Systems

Agenda Introduction Patient Engagement and Estimates Reimbursement Agreements Analytics Automation

Introduction Our Epic family of organizations –340 Healthcare organizations –95% use Epic rev cycle software Our development and release process –Collaboration: financial advisory groups –Major release every months –Everything developed on one database

FOCUS

Clients

Patient Engagement and Estimates MyChart –Scheduling –Mobile and Web Check-In –Patient Payments Estimates Demo

Reimbursement Agreements Contract Processing Bundled Payments Demo

Analytics Interactive Dashboards Peer-to-Peer Benchmarking Proactive Alerts Self Service Reporting (Cubes) Demo

AR Trending Cube

Automation “No Touch” Initiative Revenue cycle interoperability standards –ANSI 270, Eligibility –ANSI 276, 277 – Claims status –ANSI Referrals System automatic actions Demo

Future Directions Cost Tracking Predictive analytics Financial assistance module Continued focus on automation