© 2011 wheresjenny.com Making a Deal. © 2011 wheresjenny.com Making a Deal Chair the meeting: Take charge or lead the meeting. This involves going over.

Slides:

Advertisements

Similar presentations

Why is it important to deal with and resolve conflicts?

Advertisements

Building Relationships

Job Interview Types and Questions By : MuSa Mohammad.

Relationships and Dating

S3 Useful Expressions.

How Do you operate in conflict?

Tarak Bahadur KC, PhD Negotiation Skills Negotiation Skills Tarak Bahadur KC, PhD

© 2014 wheresjenny.com ROLE PLAY STAFF IN CALL CENTERS AND TELEMARKETING FIRMS.

Create a roadmap for successful negotiations. Stephen Boyle Programme Director UCD Smurfit School Phillip Matthews Director, Executive Education UCD Smurfit.

Resolving Conflicts (1:46) Click here to launch video Click here to download print activity.

Art of Negotiation So you want to be a good negotiator?

English for Negotiating. Express Series.

Negotiating Skills to Reach a Deal April / May 2012.

The 7 Habits of Highly Effective Teens Habit 1:Be Proactive Habit 2:Begin with the End in Mind Habit 3:Put First Things First.

Communication Effective Listening.

Equal opportunity/ADA institution Changing Roles Building Strong Families – Balancing Responsibilities Overhead #1A.

TELEPHONE INTERVIEWS : Telephone Interviews are very popular in modern fast work culture. Telephone interviews are often conducted by employers in the.

Presented by: Yulia Buyanin Kaitlyn Murphy Be a Competitor: Learn the Rules of the Game Be a Competitor: Learn the Rules of the Game HalloumCompetition.com.

5-1 Project Management from Simple to Complex. 5-2 This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 3.0 Unported.

You deserve a safe and healthy relationship. Visit loveisrespect.org.

Communication Skills with Friends & Family

Conservation District Supervisor Accreditation

Skills… Wednesday, December 1 st. What are my skills? There are many skills you may have which will help you in school, work and in your personal lives:

Use communication skills to influence others..  Persuasion is an important part of communication  Want others to understand your message and agree with.

UNIT 6 Integrative Negotiation

SMART Sessions Powerful Negotiation Techniques (0) making the client happy for you to get what you want Powerful Negotiation.

to Effective Conflict Resolution

QBook UNIT 3 Strategy Planning. QBook INTRODUCTION  With clear goals, the next step in preparing for a negotiation is the plan the strategy and tactics.

Chapter 6 – Resolving Conflicts What do you think of when you see these pictures? Why?

How do we settle disputes? COMMUNICATE NEGOTIATE MEDIATE ARBITRATE LITIGATE LEGISLATE.

Global Communication Skills Tosspon UNO IPD Meeting 6 Agenda Conflict Management Active Listening.

© 2011 wheresjenny.com. During the negotiation Establish a framework Make constructive approaches Choose honesty, which can result in a lifetime of improved.

Establishing positive work relationships = Good working environment.

By: Beverly Flaxington American Management Association.

INTEREST BASED PROBLEM SOLVING UniServ Academy October 2007.

Peer Pressure / Refusal Skills. Health Class Reminders Take out your Peer Pressure and Refusal Skills notes from last Friday. Take the first 10 minutes.

Negotiation Skills Mike Phillips Training Quality Manager

Conflict Resolution Presented by: Mike Bourgon and Michelle Super.

Looking Out/Looking In Thirteenth Edition 11 Interpersonal Conflicts CHAPTER TOPICS The Nature of Conflict Conflict Styles Conflict in Relational Systems.

© 2007 The McGraw-Hill Companies, Inc. All rights reserved.

Problem Solving, Decision Making, Negotiation and Compromise

Ashley James & Tom Flammini October 8, 2013

NEGOTIATION. NEGOTIATION Is the process in which two or more individuals or groups, having both common and conflicting goals, state and discuss proposals.

1 The importance of Team Working and Personal Attributes.

 Prepare your clothes and logistics   Research the Firm  Research the members of the interview panel.

1 Negotiation – the Delicate Art of Getting What You Want.

Negotiation and Communication Communication has no determinate beginning or end Human communication travels through a variety of signals, not just words,

Global Communication Skills Tosspon Agenda: Listening for Complete understanding Summarizing/Confirming Probing Skills.

Conflict Styles Avoiding Issue and relationship both are insignificant Accommodating Relationship is more important than the issue Forcing The issue is.

Looking Out/Looking In Thirteenth Edition 11 MANAGING INTERPERSONAL CONFLICTS CHAPTER TOPICS The Nature of Conflict Conflict Styles Conflict in Relational.

Dealing with Conflict Relationships. What is Conflict? Conflict is a disagreement or struggle between two or more people. It happens in ALL relationships,

TEAM BUILDING. WHY IS TEAM BUILDING IMPORTANT? YOUR ABILITY TO GET ALONG WITH OTHER PEOPLE, AND USING TEAMWORK WILL LARGELY DETERMINE HOW SUCCESSFUL YOU.

WHAT IS NEGOTIATION Negotiation is the process by which we search for terms to obtain what we want from somebody who wants something from us.

Copyright © 2002 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Ryerson 11-1 Chapter 11 Closing~ The Beginning of a New Relationship.

Resolving Conflicts (1:46) Click here to launch video Click here to download print activity.

Choose two areas and write the language you can remember!! LANGUAGE TO HELP YOU I can remember.... We studied about... We did... We had a lesson on...

Al-Futtaim Motors Toyota B2B Sales Executive Induction.

Negotiation Class 7. Questions about Negotiation Do all negotiations have a winner and a loser? Is the best strategy to be tough or soft? Are the best.

Unit 5 Business Meeting Aims  This unit aims at helping students learn some language and knowledge on conducting a business meeting.

MEDIATION. What is your conflict style? How do you resolve conflicts? Are you aggressive (my way of the highway) Compromising (let’s work it out) Appeasing.

Welcome! International Negotiation Tirualem Awoke: 092sis13.

And Create a School Where Staff Want to Work Cadence Education

Practical tools for conflict resolution

Negociaciones Ground Rule 1: Someone’s got something you want

Negotiating, We Do It All The Time!

Interpersonal/Social Skills

Agreeing and Disagreeing

Agreeing and disagreeing

Presentation transcript:

© 2011 wheresjenny.com Making a Deal

© 2011 wheresjenny.com Making a Deal Chair the meeting: Take charge or lead the meeting. This involves going over the agenda, making sure that people stick to the topics, ensure that democratic decisions are taken, and that everyone is on board with these decisions. Make concessions: something you give or allow to someone in order to reach an agreement. Reconsider: to think again about a decision in order to decide whether you should change it Supply and demand: the relationship between how much of a particular product is available and how much of it people want, and especially the way that this affects the level of prices Future prospects: the possibility that something will happen in the future, especially something good

© 2011 wheresjenny.com Making a Deal EnglishFrench Chair the meetingPrésident de la réunion Make concessionsFaire des concessions ReconsiderReconsidérer Supply and demandOffre et demande Future prospectsperspective d'avenir

© 2011 wheresjenny.com Making a Deal Before the negotiation, ask yourself these questions Why do they want me at this meeting? Why do I want to be at this meeting? What is my bottom line position? What do I really want out of the meeting? What am I willing to give away? What are my best skills?

© 2011 wheresjenny.com Making a Deal 1. Why do they want me at this meeting? I have been chosen to be at the meeting because I am a good mediator 2. Why do I want to be at this meeting? I assume that I am the right person. 3. What is my bottom line position? I will stick to my position although I know we can discuss a few points. 4. What do I really want out of the meeting? I'm sensing that I can reach an agreement. 5. What am I willing to give away? Yes, I am willing to give a few things away. 6. What are my best skills? My best skills are good knowledge of the business, ability to listen and flexibility to compromise.

© 2011 wheresjenny.com Making a Deal At the beginning of the negotiation Review the agenda Clarify priorities, role and functions Learn about the other party’s business and culture Define the rules of interaction in an attempt to strengthen relationships Identify what you enjoy most about the selling process

© 2011 wheresjenny.com Making a Deal Transform the sentences starting with the given prompts. 1.The negotiators eventually failed although they had worked hard. Despite….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. 2.The agreement will not be enforced before It isn’t until ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. 3.The bargaining was subtle, but they managed to have the deal signed. Even though ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. 4.The CEO wont ratify the agreement because he refuses to compromise. Since ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. 5.They explained the collaboration in simple language for their partners to understand it. So as ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. …..

© 2011 wheresjenny.com Making a Deal Decide on each person's priorities, _________ conflicts directly with departments, employ a _________ if that doesn't work. Make _________ everyone is _________ during the negotiations themselves. _________ roles to team members to take _________ of their strengths, and establish the signals you will use to communicate with one another during the session. Present a _________ for analyzing and _________ negotiations. _________ the importance of four mutually supporting modes of analysis: _________ the situation, shaping the structure, managing the process, and _________ success. advantage assign conducting coordinated diagnosing framework highlight judging mediator surework out

© 2011 wheresjenny.com Making a Deal 6.The company isn't supposed to exert pressure, but it does so. Although ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. 7.As soon as they make concession, an agreement will be reached. No sooner ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. 8.If they don't meet the requirement, they'll lose face. Unless ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. 9.They should be open-minded and polite, but they are stubborn and rude. Instead of ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. 10.They misunderstood each other, but they secured a win-win collaboration. Although. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. 11.If you have a fallback position, you will build a long term relationship. Providing that ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ….. ……

© 2011 wheresjenny.com Making a Deal Indiquer son accord - Indicate Agreement Phrase affirmative I agree with the deal. So do I / I do too Je suis d'accord avec le marché Moi aussi Phrase negative I don’t like arguing Neither do I / I don't either Je n'aime pas discuter Moi non plus Indiquer un desaccord - Indicate a disagreement Phrase affirmative I‘m looking forward to the end of the negotiation I am not J'attends la fin des négociation avec impatience Pas moi Phrase negative I don't like arguing. I do Je n'aime pas discuter. Moi, oui

© 2011 wheresjenny.com Making a Deal Give two answers: one when you agree and one when you disagree a)I'm open - minded and straightforward. Answers: I am too / I am not b)I was eager to succeed. c)I didn't make concessions. d)I'd like to reach an agreement. e)I'm making assumptions. f)I didn't give in. g)I want to build a long term relationship. h)I was bargaining hard not to lose face. i)I found the negotiation very hard. j)I don't agree with you.