INTRODUCTION TO THE SAVANNAH TECH WORK ETHICS PROGRAM What Makes You Special To an Employer?

How To Be The One Selected For The Job of Your Dreams If you want the job of your dreams you need to focus on two important sets of skills –First, the technical skills in your program of study –Second, and equally important, you must know and practice good WORK ETHICS

What Are Work Ethics? A POSITIVE attitude toward your job, your customers, your co-workers, and your employer A POSITIVE and CONSISTENT set of behaviors that indicate you want to exceed the expectations of customers, your co-workers, and your employer

The Savannah Tech Program Commitment to and Practice of Work Ethics Principles by all Savannah Tech Personnel Involvement of Business and Industry in the Development and Implementation of the Program Daily Interaction between Students and Instructors

The Savannah Tech Program (Cont.) Uniform System for Student Evaluation Inclusion of a Work Ethics Grade on all Students’ Transcripts Internal and External Marketing of the Program

What You Will Learn Through Each Quarter You Are A Student At Savannah Technical College You Will Discuss And Practice The Following –ATTENDANCE –CHARACTER –TEAMWORK –APPEARANCE

What You Will Learn (Cont.) –ATTITUDE –PRODUCTIVITY –ORGANIZATION –COMMUNICATION –COOPERATION –RESPECT

ATTENDANCE MODULE ONE

Objectives Understand the Importance of Attendance Understand the Importance of Punctuality Attend Class on Time Leave Class on time Notify Instructor IN ADVANCE Of Planned Absence Make Up Assignments Punctually

Activity Discuss relevance of each objective in relation to college classes and employment. Ask for student input on each objective

TEAMWORK MODULE TWO

Objectives Maintain honest behavior in all situations Be trustworthy, dependable, and reliable in meeting all job responsibilities Be willing to initiate projects and follow them through to completion Demonstrate self-discipline and self- responsibility

Activity Discuss relevance of each objective in relation to college classes and employment. Ask for student input on each objective

CHARACTER MODULE THREE

Objectives Maintain honest behavior in all situations Be trustworthy, dependable, and reliable in meeting all job responsibilities Be willing to initiate projects and follow them through to completion Demonstrate self-discipline and self- responsibility

Activity Discuss the following character traits –Loyalty –Honesty –Trustworthiness –Dependability –Reliability –Initiative –Self-discipline –Self-responsibility

APPEARANCE MODULE FOUR

Objectives Understand the importance of appearance in the classroom and work environment Display appropriate dress according to chosen career field Have a groomed and neat appearance Practice good personal hygiene Use correct and polite behavior in all settings

Activity Have students discuss appropriate dress as it applies to their chosen career field One day during the week have students dress with what they consider to be appropriate dress for their career field Discuss correct and polite behavior in classes and on the job (See next slide)

Correct and Polite Behavior Not interrupting others while they are talking Not carrying on side conversations while someone is talking Considering other’s feeling and concerns when making decisions or comments Being respectful of instructors and classmates Providing assistance when asked

ATTITUDE MODULE FIVE

Objectives Demonstrate a Positive Attitude Be Self-confident Have Realistic Expectation of Self

Activities Discuss how to demonstrate a positive attitude in a variety of situations Discuss the relationship between positive attitude and self-confidence Discuss how to develop, maintain, and exhibit self-confidence Discuss the importance of developing a realistic expectation of self

PRODUCTIVITY MODULE SIX

Objective Understand and follow safety practices in classrooms and laboratories Keep work area neat and clean Follow directions and procedures Conserve materials and resources

Activities Discuss importance of following safety procedures and the impact on a “lost-time accident” on corporate profitability Discuss impact of material or resource waste on the bottom-line Discuss good housekeeping and its relationship to safety and productivity Relate following directions to safety and productivity

ORGANIZATION MODULE SEVEN

Objectives Demonstrate skill in prioritizing Demonstrate skill in time management Demonstrate skill in managing stress Demonstrate flexibility in handling change

Activities Discuss process for setting priorities in family life, work life, and school life. Demonstrate your system of time management and ask students to discuss methods they use Discuss stress, what are causes of stress, and methods for managing stress Discuss nature of change and how best to deal with change at work and in your personal life

COMMUNICATION MODULE EIGHT

Objective Understand the importance of good communication skills Understand how nonverbal communication skills affect their overall communications in the classroom and at work Use effective listening techniques Use proper oral communication skills

Activities Discuss good communications (e.g., the message received is the message sent). Discuss source of distortion that could affect good communication Demonstrate the effect nonverbal communication has on effectiveness of communications Demonstrate effective listening skills (e.g., don’t interrupt, repeat back, listen to nonverbal signals) Demonstrate proper oral communications techniques (e.g., proper volume, use of pauses, use of hand gesture, ask receiver for understanding of message)

COOPERATION MODULE NINE

Objectives Display leadership skills Practice good conflict-management skills Demonstrate problem-solving capabilities Maintain good working relationships with supervisors and co-workers Follow the chain of command

Activities Discuss leadership traits and behaviors. Ask for examples from students Discuss methods of conflict management (e.g., avoidance, accommodation, forcing solution, bargaining, problem solving) Discuss how to manage relationships in the work and class setting Discuss the concept of chain of command and situations where it might be appropriate to go outside the chain of command

RESPECT MODULE TEN

Objectives Deal appropriately with cultural/racial diversity Understand harassment and how to diffuse harassment

Activities Discuss diversity and its role in profitability and effectiveness of organizations Discuss methods for helping people accept diverse cultures/races/genders Discuss behaviors which could be perceived as harassment. Discuss methods for dealing with harassment (refer back to conflict management)

Disclaimer This workforce solution was funded by a grant awarded under the President’s Community Based Job Training Grants initiative as implemented by the U.S. Department of Labor’s Employment and Training Administration. The solution was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership. This solution is copyrighted by the institution that created it. Internal use by an organization and/or personal use by an individual for non-commercial purposes is permissible. All other uses require the prior authorization of the copyright owner.