Multi Location Workplace Initiative Presented to the Governor’s Telework Task Force October 5, 2005 Michael Shear POCKETS Distributed Workplace Alternative, Inc.

Changing perception is sometimes a matter of

Changing the way we look at things Changing perception is sometimes a matter of

Access Methods TransportationTelecommunicationsProximity/Land Use UN and World Bank 3 Method of Access

The Challenges of Telework Not for every knowledge worker Home environment Isolation factor Many need separation of work and home Management oversight resistance Last mile technology, security and support Most teleworkers are modest users Lack of predictability for TDM and COOP Relies on PSN

Distributed Workplace Distributed Workplace leverages combined use of dedicated and IP network connectivity

4-5 Locations 5-8 TeleSuites/ Location People /TeleSuite Seat Distributed Call Center/location Broadband LAN/WAN Voice/Data/Video Connectivity End User Systems & Software Support $6,500 – $7,500 Investment/person 4-5 Locations 5-8 TeleSuites/ Location People /TeleSuite Seat Distributed Call Center/location Broadband LAN/WAN Voice/Data/Video Connectivity End User Systems & Software Support $6,500 – $7,500 Investment/person Distributed Workplace Proof of Concept Federal Government Federal Government Enterprise Tenant Enterprise Tenant Web Enabled Call Center State & Local Government Pilot Parameters Tech Center & Education Tech Center & Education

Enterprise Tenant Proof of Concept TeleSuites are networked throughout a major metropolitan or statewide area

Advantages of Distributed Workplace Access- Supports a broader segment of knowledge workers. Improves management oversight, security and the converged use of proven technologies. Transportation- More predictable traffic demand management tool. Environment- Provides greater environmental impact with greater reduction of vehicle miles per person. Employment and Economic Development- Provides employers the opportunity for to hire employees from more communities. Creates new jobs for technical, support and training staff at each location. Economics- Greater reduction of employees’ time, fuel, tolls, cost of auto maintenance & insurance rates Eliminates the diseconomies of the last mile by establishing local facilities Returns/person using distributed workplace are 5 to 15 times greater than current teleworking It is a plan- Distributed Workplace is scalable and deployed based upon a methodical, analytical and proactive plan

POCKETS Distributed Workplace Alternatives, Inc.

Atlanta Distributed Workplace Stakeholders

Governor's Office Work Away Program Georgia Technology Authority Georgia Department of Transportation Congestion Mitigation Task Force Telecom Task Force Summit on Innovation

Georgia Tech and GTRI College of Architecture –Facility & Property Management Program –City & Regional Planning Program Facilities & InfrastructureGTRI –Sustainable Facilities & Infrastructure –CERTIP Council on Competitiveness

Corporate Real Estate International Olympics Atlanta Metro Plan Council on Competitiveness

Atlanta Regional Commission Envision 6+

Work Location/Method Benefit Comparison Factors Single Location Telework Distributed Workplace Productivity011 Attraction & Retention 011 Lower absenteeism 011 Reduced stress 011 Employee satisfaction 0½1 Environmental impact 0½1 Security-people, systems, data 101 Time & money savings to employee 0½1 Business continuity 0½1 Management Oversight 1½1 Family emergencies, inclement weather, work-life balance 0½1