Manage your cloud with Citrix CloudPortal Services Manager 10 Jared Engskow Senior Technical Readiness Specialist May 8, 2010

#CitrixSummit What is... Agenda Deliver DaaS in Your Cloud 2 Services Manager 10 App Studio

What is CloudPortal Services Manager?

#CitrixSummit How do you manage tenants, users, and services, in an expanding Private Cloud? 4

Management Delegation Automation Single, self-service interface for provisioning apps, desktops and services from the cloud Exchange, SharePoint, Lync, BlackBerry, Dynamics CRM Web-Hosting, MySQL, SQL Web-Hosting, MySQL, SQL Citrix XenApp Hyper-V Custom Services Messaging & Collaboration Web & Data Hosting App and Desktop Delivery Virtualization SDK APIs

Simple Self-Service Self-Service Administration Simple Management, Automation Service Provider Tenant Meeting the Needs of Providers and Subscribers Subscriber

#CitrixSummit Enter Tenant information Enter Administrator information Provision Services Onboarding With CloudPortal Services Manager

#CitrixSummit Single portal to manage tenants, services and users Automated service provisioning Delegated / Self-Service administration Services Manager 10

#CitrixSummit CloudPortal Services Microsoft ExchangeMicrosoft SharePointMicrosoft Lync Citrix XenApp BlackBerry Microsoft SQL Microsoft Hyper-V Web Hosting

#CitrixSummit CloudPortal Core Components Cortex Web Cortex Provisioning Engine Cortex Databases Cortex Directory Web Service

Architecture Authentication Provisioning Request Queue Cortex Web Internet End User Directory WSCitrix WS Citrix Farm SharePoint Services SharePoint WSExchange WS Provisioning Engine Reporting Services Configuration / Storage Reporting Cortex Databases end-user web-site provisioning application servers Exchange

Databases Cortex Web Provisioning Directory WS Reporting XenApp WS Exchange WS Server Roles Databases Cortex Web Provisioning Directory WS Reporting

#CitrixSummit Active Directory Top Location Databases Cortex Web Reporting Provisioning Directory WS XenApp WS Exchange WS Provisioning Directory WS XenApp WS Exchange WS Multiple Active Directory Forests Active Directory Second Location Provisioning Directory WS XenApp WS Exchange WS

#CitrixSummit Connectivity Cortex Web Database Provisioning Engine Reporting Services Application Servers End User

#CitrixSummit Connectivity Cortex Web Database Provisioning Engine Reporting Services Web Services TCP: 8095 MSMQ HTTP HTTPS TCP: 80 TCP: 1433 TCP: 8095

#CitrixSummit High Availability Database ○ SQL Clustering ○ SQL HA Mirroring Provisioning Engine ○ MSMQ Clustering Web Site / Services ○ Load Balancing

Service Provider Role Creates Tenants Creates Resellers Configures Services Provision Services Assigns Services Citrix Confidential - Do Not Distribute

Reseller Role Creates Tenants Assigns Services View Reports Manages Subscribers Citrix Confidential - Do Not Distribute

Tenant Role Creates Subscribers Manages Subscribers Provisions to Subscribers View Reports Citrix Confidential - Do Not Distribute

Subscriber Role Consumes Services Manages Password View Reports Citrix Confidential - Do Not Distribute

Delegated Administration Service Provider Configure Services Create Customers Create Resellers Reseller Create Customers Provision Services View Reports Customer Admin Manage Users Manage Services View Reports

#CitrixSummit Customers Resellers CloudPortal Services Manager Hands On Labs Reporting 23 Create Customer Create Users Provision Services User Administrator Run Report Look at Report Run Report Look at Report Create Reseller As a Reseller Create Customer Provision Services Estimated time 25-30min Estimated time 15-20min

#CitrixSummit CloudPortal Services Manager Hands On Labs 24 Go to Desktop

#CitrixSummit Customers Resellers CloudPortal Services Manager Hands On Labs Reporting 25 Create Customer Create Users Provision Services User Administrator Run Report Look at Report Run Report Look at Report Create Reseller As a Reseller Create Customer Provision Services Estimated time 25-30min Estimated time 15-20min

What is Citrix App Studio?

#CitrixSummit Simplified Configuration Multi-Tenant Administration Workload Versioning App Studio

#CitrixSummit Citrix App Studio consolidates the Citrix virtualization platform management experience for the cloud. 28

#CitrixSummit Shared Model Shared Session Hosts XenApp Session Hosts Shared Infrastructure Multi-Tenant administration Data Collectors Web Interface Database Tenant A Tenant B

#CitrixSummit Mixed Model Isolated Session Hosts Shared Infrastructure Multi-Tenant administration Data Collectors Web Interface Database Tenant A Tenant B Tenant A Tenant B

#CitrixSummit Isolated Model Isolated Session Hosts Isolated Infrastructure Multi-Tenant administration Tenant A Tenant B Tenant A Tenant B Tenant A Tenant B

#CitrixSummit Citrix App Studio v1 Citrix App Studio Service Configuration Access Control Multi-tenancy XenApp Database Product Connectors Web Interface

#CitrixSummit XenApp DVD Share SQL Database Citrix App Studio Citrix App Studio Architecture v1 XenApp Web Interface

#CitrixSummit Citrix App Studio Architecture v1 Database Browser HTML 5 Web Console Configuration Service REST API Access Control ASP.NET Agents XenApp Active Directory Delivery Services

Citrix App Studio Key Concepts InfrastructureCatalogsWorkloadsAdvertisements

Infrastructure Web Interface servers Shared site Private site Private server

Farm Catalog Pool of XenApp farms ZDC, BZDC and XML brokers Scripted via App Studio Manually created and imported

Workload Catalogs Unallocated pool of identical servers XenApp session hosts First server sets standard Supports Workload Versioning

Workloads Allocated pools of identical servers XenApp session hosts Based on isolation Pulled from a Workload Catalog SSL SSL

Advertisements Available Services Apps and Desktops Based on Workload Catalog Shared or Isolated Subscribed to by Tenants

#CitrixSummit Simplified Configuration Multi-Tenant Administration Workload Versioning App Studio

#CitrixSummit Citrix App Studio Configuration What does it take to configure Citrix App Studio? 42 Citrix App Studio Server Microsoft SQL Server 2008 R2 for the database Servers to be used as primary and backup XenApp controllers. Servers to be used as XenApp session hosts. One server, to be used as the Web Interface server A network file share containing the installation media for XenApp 6.5

Now what?

#CitrixSummit Workload Catalogs Advertisements Citrix App Studio Hands On Labs Integration 44 Create Workload catalog Add server via script Add second Server The last three labs focus on integration and show how to complete the onboarding of a new customer. Create shared Create isolated Edit Advertisement Subscribe Estimated time 25-30min Estimated time 20-25min

Billing, new services, product integration CloudPortal Services Manager Citrix Confidential - Do Not Distribute Billing, service catalog & shop ○ Table stakes for Service Providers ○ Facilitate growth for partners, lower costs New services ○ Data, Printing, Collaboration, Hosted Lync, Office 365 Integration ○ XenDesktop, CloudStack, CloudGateway ○ Workflow approval ○ Hyper-V enhancements NDA

Automation & CloudStack Integration App/Desktop Orchestration vNext ○ CloudStack integration ○ CloudGateway integration Autonomic service creation ○ Capacity on-demand ○ Deploy and scale in minutes Support for all FlexCast models NDA

Citrix eDocs CloudPortal>CloudPortal Services Manager v10 XenApp 6.5>Citrix App Sutdio 1.0

CSP Toolkit: Citrix TV CloudPortal Videos: Other Key Resources

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#CitrixSummit Before you leave… Recommended related breakout session: ○ SUM134 – Cloud-Hosted desktops: Today, Tomorrow and Beyond – 2:30PM Today ○ SUM225 – Panel Discussion: Implementation of the CSP Ref. Architecture – 2:30PM Today ○ SUM215 – Automate cloud-scale deployment of desktops and apps – 3:00PM Today Conference surveys are available online at starting Thursday, May 10www.citrixsynergy.com ○ Provide your feedback and pick up a complimentary gift at the registration desk Download presentations starting Monday, May 21, from your My Organizer tool located in your My Account