Nigel Kinniburgh TIPS and TRICKS
DATA Selecting relevant data on reports
DATA Exporting to Excel
DATA Printing Tables
DATA Sorting Sorted by vehicle Sorted by length of shift (double click)
DATA Sorting: Two columns To get list in vehicle/driver order Click on second column (driver) then click on first column (vehicle)
INVESTIGATING A COMPLAINT Find Vehicle Report
INVESTIGATING A COMPLAINT Route Map
INVESTIGATING A COMPLAINT Vehicle Events :16:5407 (CT435)JobResubmit OTHER :16:5407 (CT435)PenaltyStartPenalty of 300s :21:0607 (CT435)Job StartedDigital IO :21:5407 (CT435)PenaltyEnd :22:1107 (CT435)PlotAUSTRALIND :22:1207 (CT435)Plot Clear :22:3507 (CT435)Plot Clear :22:4907 (CT435)PlotAUSTRALIND :23:5407 (CT435)ZoneUpdatePARADE :25:2807 (CT435)ZoneUpdateINNER HARBOUR :27:0807 (CT435)ZoneUpdateEATON :29:0207 (CT435)ZoneUpdateCLIFTON PARK :30:1907 (CT435)ZoneUpdateAUSTRALIND :32:4907 (CT435)Job CompletedDigital IO :32:4907 (CT435)Queue Position :32:4907 (CT435)Plot Clear - Job Completed :32:5007 (CT435)Vehicle Arrived :32:5007 (CT435)Hail Job :32:5007 (CT435)Fare Details :32:5507 (CT435)Plot Clear :32:5507 (CT435)Queue Position2
INVESTIGATING A COMPLAINT Booking Details Report
GOOGLE EARTH
SWITCHING CARRIER Normally use the ‘preferred’ carrier. Will try alternate carrier when preferred carrier not available. Usually happens when a car goes out of town.
SOFTWARE VERSION Booking client Updates automatically when started. Should be using 64 bit version of Windows (unless very old computer) Prefer 64 bit version of Java. Must have 64 bit Windows. Client Version Number Java Version Number Microsoft 32 bit/64 bit version Java 32 bit/64 bit version Handset Number for Screenpops
SOFTWARE VERSION Website
SOFTWARE VERSION Java Open Windows Control Panel Select Java (in Programs category)
SOFTWARE UPDATES Vehicles Version Number on login screen Updates are sent to the vehicles. Restart required. Normally overnight Rotate spares so they can be upgraded.
NEW FEATURES AND FAQ New features announced on website Older items are always available
DRIVER GUIDE Available on the website and hardcopy Ideally print on A5 paper, landscape mode, duplex (double sided), flip on long edge.
CHANGING A BOOKING Booking can be changed until car goes engaged. Driver notified. You can copy existing booking
FILTERING