Using Technology in Operations y11 Business. Can you give examples of technology being used in business? Think of the different sectors? Primary / secondary.

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Presentation transcript:

Using Technology in Operations y11 Business

Can you give examples of technology being used in business? Think of the different sectors? Primary / secondary / Tertiary E.g. This smartboard and computer for teaching.

Technology in Business PRIMARY SECTOR Genetically modified crops SECONDARY SECTOR Production Robots 3D Printing Computer Aided design Computer aided manufacturing SERVICE SECTOR Communications Internet shopping ATMs Electronic Point of Sale

Secondary Sector most prevalent with technology.. Computer Aided Design (CAD) –Very useful for plastic or other household items. –Products can be initially designed on computer in 3D to create prototypes. – hkhttps:// hk

Computer Aided manufacturing CAM – Design and production of products are linked. This automates the production process to minimize waste. v=6kJszVr5BI4https:// v=6kJszVr5BI4

Smart houses… Q9Ckpswhttps:// Q9Ckpsw Will this bring benefits or problems for consumers?

Technology in Tertiary Sector EFTPOS – Electronic Funds Transfer at Point of Sales Use of plastic banking cards to reduce cash. PIN numbers or swiping allows instant use in restaurants and shops. Soon be able to use your phone as a wallet WlRcXIO5ikhttps:// WlRcXIO5ik

EFTPOS What are the risks with PIN numbers or such contactless cards… ryVh_oEhttps:// ryVh_oE

Technology improving Service sector Improves internal and external communication Information can be processed more quickly More information is available Increases speed of communication – can operate wider spans of control ‘Relationship marketing’ E-commerce

Technology in Business Benefits Better products and services New products and materials Improved working environment Improved efficiency and reduced waste Advances in communication

Problems The cost of keeping up to date with technology Knowing what to buy and when Can lead to negative relations with staff New skills may be required

E-Commerce Use of internet for buying goods and services. B2C –E-tailing, customers ordering off Ebay B2B –Businesses selling to other businesses online, e.g. airline tickets, banking.

Evaluating The impact of technology will be viewed differently by different stakeholders E.g. employees – loss of jobs? Reaction to change? New skills to be learnt? What about… Owners? Customers? Suppliers?