“Caring for our customers’ precious objects with domino discipline, we promise to stay Ahead in reach in service quality, wide network, technology, automation and in being high caliber Gati’ites and responsible business partners.” EXPRESS DISTRIBUTION & SUPPLY CHAIN SOLUTIONS Facilitating trade in Global Competitiveness: Express Delivery Services

HISTORY 200 BC

Someone who lives here in NZ created a design – working from home Design was imaged to the US

The cloth was ordered from Egypt + Design from US goes to Milan

Design is approved

Design is mass produced in Asia

Shipped to all destinations

Delivered to the store in Banjara Hills Hyderabad

9 year old Shriya

China Egypt New York Auckland Mumbai Hyderabad

What kind of goods

EVEN… horses !

What amazing things express does Only a click away

IS How long did the silk route take ? How long does Express Delivery take?

Express Delivery Process Depot PICKUP Feeder Gateway Depot DELIVERY  Sense of Urgency  Contingency Planning  Disaster Management Cycle time  Physical Movement 36 – 48 hrs  Data movement 12 minutes

Time is biggest factor in deciding the future profit for a new product

Express delivery: Increasing role in International Trade Removal of barriers to international trade - including the creation of free trade blocs, such as the European Single Market, NAFTA, ASEAN etc. Globalisation – new markets have opened up and more companies have established international operations and foreign subsidiaries. Increased specialisation – encouraging countries to focus on the activities in which they have a competitive advantage, and trade with other countries. Global communications – enabling companies to market their products around the world, and communicate with customers and suppliers in other countries.

Express delivery : Tool to competitiveness Ability to win markets and create jobs Improve speed of supply chain Facilitates world trade, even during the current economic climate, as companies continue to demand rapid, guaranteed delivery. Important as the world economy becomes increasingly integrated. Important for companies geographically distant from their markets

Express delivery : Contribution to competitiveness Reduce purchasing costs Cost-saving on inventory Cost-effective way of transporting goods and paperwork Handling of returns and complaints Effectiveness of companies’ R&D activities Improved stock-management and cost of stock out Customer satisfaction

GATI customer Mother Warehouse Imported shipment Airport GATI Customs clearance and surface transport to mother warehouse by GATI Break Bulk Hub 17 Hubs Live online update of delivery SMS, Mail Pick up Data entry: Online upload, HHT Gati Initiative: To enable customer for competitive edge

GATI Customer/ Distributor Mother Warehouse Imported shipment/ MFG unit GATI Customs clearance and surface transport to mother warehouse by GATI Break Bulk VTS Hub 17 Hubs Live online update of delivery SMS, Mail Pick up Data entry: Online upload, HHT Primary & secondary distributions  Shipment tracking  On-time delivery  Shipment safety & security  e-POD Secondary movement to Retailers/ Distributors by surface Retailer/ end customer Data capture in ERP Real time update SCAN

GATI Customer/ Distributor Mother Warehouse Imported shipment/ MFG unit GATI Customs clearance and surface transport to mother warehouse by GATI Break Bulk VTS Hub 17 Hubs Live online update of delivery SMS, Mail Pick up Data entry: Online upload, HHT Secondary movement to Retailers/ Distributors by surface Retailer/ end customer SCAN Dashboard for monitoring

Technology as an Enabler

JV Partners Present in 135 countries