1 Techniques for Online Retention Dr. Andrea Henne, Dean, Online and Distributed Learning

2 Fall 2006 Drops/Never Attended

3 Techniques for Online Retention Preparation Motivation Engagement Communication Sense of Achievement and Progress Support

4 Preparation Student Readiness

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6 Motivation Relevant Varied Interesting Challenging Encouraging

7 Seven Principles for Good Practice Chickering and Gamson's Encourage contact between students and faculty - by creating a faculty profile to share your contact information Chickering, A. W. & Gamson, Z. F. (1987). Seven principles for good practice in undergraduate education. AAHE Bulletin, pp (ERIC Document Reproduction Service No. ED282491).

8 Seven Principles for Good Practice Chickering and Gamson's Develop reciprocity and cooperation among students - by creating a community of discourse on the discussion board

9 Seven Principles for Good Practice Chickering and Gamson's Encourage active learning - by constructing individualized learning paths through the use of adaptive release criteria

10 Seven Principles for Good Practice Chickering and Gamson's Give prompt feedback - through the use of immediately scored exams

11 Seven Principles for Good Practice Chickering and Gamson's Emphasize time on task - by adding events to the course calendar

12 Seven Principles for Good Practice Chickering and Gamson's Communicate high expectations - by outlining your course's learning outcomes in an online syllabus

13 Seven Principles for Good Practice Chickering and Gamson's Respect diverse talents and ways of learning - by presenting content in a variety of formats

14 Engagement Have more fun teaching online by involving learners more Reduce the need to be an exhausted, omnipresent, moderator/expert/advice giver

15 Engagement Examine when to use collaborative activities (and when not to)

16 Engagement Evaluate a selection of online collaboration tools, including some of the newest (and most exciting)

17 Engagement Design collaborative activities so learners gain the most (and are less frustrated)

18 Communication Regular and frequent Find your “digital voice”

19 Sense of Achievement and Accomplishment Frequent feedback on assignments Pre-assessment/Post-assessment to measure individual progress Up-to-date gradebook

20 Support Helpdesk – called “Retention Desk” 24/7/365 for online students and faculty Online Academic Advising/Counseling Online Library Services Online Tutoring

21 Support for Online Faculty