Topic 8- 1ICT 327 Management of IT ProjectsSemester 1, 2004 Topic 12 International Project Management Gray & Larson, Chapter 14 (available on e-reserve)

Topic 8- 2ICT 327 Management of IT ProjectsSemester 1, 2004 Learning Objectives At the end of this topic, you should be able to: Define the term international project Define the difference between an overseas project and a foreign project. Identify the key issues for an international project. List and provide examples of the five elements of Kluckhohn- Strodbeck’s Cross-Cultural Framework. Interpret the Kluckhohn-Strodbeck’s Cross-Cultural Framework. Define culture shock and give an example of it and how it may affect a new project manager. Define the different culture shock stages. Identify ways that different cultures may impact on an international project and give examples. Give examples of how a project manager may have to adapt their expectations or behaviour when running an international project.

Topic 8- 3ICT 327 Management of IT ProjectsSemester 1, 2004 Definitions Domestic projects: Performed in its native country for a resident firm International projects: (2 types): 1.Overseas project: Executed in a foreign country for a native firm 2.Foreign project: Executed in a foreign country for a foreign firm

Topic 8- 4ICT 327 Management of IT ProjectsSemester 1, 2004 Challenges for relocating project manager Positive Increased incomes, increased responsibilities, career opportunities, foreign travel, new lifetime friends. Negative Absence from home, friends, family, personal risks, missed career opportunities, foreign language, culture, laws, may be adverse conditions

Topic 8- 5ICT 327 Management of IT ProjectsSemester 1, 2004 Motivation for international projects Why is the firm looking globally? Does the firm have inadequate core competencies requiring an alliance or merger project? Is demand growing in other developing nations so that a global presence is necessary to proceed? Do the risk levels for this project mathc the firm’s profile for risk? Etc. (Gray & Larson p 434)

Topic 8- 6ICT 327 Management of IT ProjectsSemester 1, 2004 Additional risks Environmental factors Legal/ political factors Geography Economic Infrastructure Culture

Topic 8- 7ICT 327 Management of IT ProjectsSemester 1, 2004 Project site selection Political stability Worker skill supply Culture compati- bility Infra- structure Govern- ment support Product-to- market advantage Singapore India Ireland Gray & Larson: p 439

Topic 8- 8ICT 327 Management of IT ProjectsSemester 1, 2004 Kluckhohn-Strodbeck’s Cross-Cultural Framework 5 Elements 1.Relation to nature 2.Time orientation 3.Activity orientation 4.Basic nature of people 5.Relationships among people

Topic 8- 9ICT 327 Management of IT ProjectsSemester 1, 2004 Kluckhohn-Strodbeck’s Cross-Cultural Framework Cultural issueVariations Relationship to nature DominationHarmonySubjugation Time orientationPastPresentFuture Activity orientation BeingDoingControlling Nature of peopleGoodEvilMixed Relationships among people IndividualistGroupHierarchical

Topic 8- 10ICT 327 Management of IT ProjectsSemester 1, 2004 Cross-Cultural Framework example – for the US Cultural issueVariations Relationship to nature DominationHarmonySubjugation Time orientationPastPresentFuture Activity orientation BeingDoingControlling Nature of peopleGoodEvilMixed Relationships among people IndividualistGroupHierarchical

Topic 8- 11ICT 327 Management of IT ProjectsSemester 1, 2004 Try this Complete the cross-cultural framework for: Australia Another country of your choice

Topic 8- 12ICT 327 Management of IT ProjectsSemester 1, 2004 Kluckhohn-Strodbeck’s Cross-Cultural Framework Cultural issueVariations Relationship to nature DominationHarmonySubjugation Time orientationPastPresentFuture Activity orientation BeingDoingControlling Nature of peopleGoodEvilMixed Relationships among people IndividualistGroupHierarchical

Topic 8- 13ICT 327 Management of IT ProjectsSemester 1, 2004 Kluckhohn-Strodbeck’s Cross-Cultural Framework Cultural issueVariations Relationship to nature DominationHarmonySubjugation Time orientationPastPresentFuture Activity orientation BeingDoingControlling Nature of peopleGoodEvilMixed Relationships among people IndividualistGroupHierarchical

Topic 8- 14ICT 327 Management of IT ProjectsSemester 1, 2004 Culture shock 4 stages 1.Honeymoon 2.Irritability & hostility 3.Gradual adjustment 4.Adaptation