Visitor Industry Business Studies

What is a Tourist? A tourist is anyone travelling for such purposes as recreation, holiday, health, religion, sport, family reasons, business on a mission, or as a delegate at a conference, staying 24 hours (i.e. overnight) not more than one year.

What is Tourism? Tourism is a human activity in which different people and different countries interact and participate. Tourism as a business activity may be understood to have three components: Traveler Service industries Host community.

Reasons for travelling to Bermuda Family functions(reunions, weddings, baby christenings, graduations. Conventions(doctors, lawyers, business persons) Business(Reinsurance, legal proceedings) Vacation Education

Vacationing in Bermuda Vacationing Bermuda is enjoyable in that the weather is pleasant all year round. Beaches are easy to access, historical sites to visit, a variety of athletic events.. The people in the visitor industry aim to make every stay memorable The hotel accommodations range from two star to five star standards.

Types of travellers Leisure Business

Objective Identify the reasons as to why people travel to Bermuda Discuss the functions and needs of corporate, commercial and institutional travellers.

Leisure Travel Family Special interest Single resort travel

Functions of the Leisure Traveller Families travelling together for pleasure Special interest travellers for a special activity or event Single resort travellers seek accommodations that cater to adults only.

Business Traveller Corporate Commercial group(s) Institutional

Functions of the Business Traveller Conducting business – meetings, selling goods and consulting Attending conventions, meeeting and conferences Conduct business for hospitals, schools and government.

Needs of the Business Traveller Site for meetings Clients Machinery and Equipment

Benefits to Bermuda’s Economy Employment Generates revenue spending

Impact of Visitor Spending on Population and Your Well-being Local purchasing Overseas purchasing Income for government Income for Bermudian households

Benefits to Bermuda’s Economy Employment- jobs for hotel employees, taxi driver, construction workers, tour guides, entertainers, restaurant employees and transportation workers. Generates revenue-departure tax (airport and cruise ship terminal.) Spending-accommodations, restaurants, night clubs, bars, transportation, sporting activities, shopping and sightseeing activities, tours etc.

Impact of Visitor Spending on Population and Your Well-being Local purchasing- purchase supplies and services in Bermuda. Overseas purchasing-purchase supplies and services abroad. Income for government-government spending for the public. Income for Bermuda households-income in the form of wages, salaries and rents etc.

Identify characteristics of Bermuda that contribute to our popularity/unpopularity Situations that would impact the Visitor Industry Social Environmental Cultural Economic Political

Identify characteristics of Bermuda that contribute to our popularity/unpopularity What impact might the positive/negative changes have on the visitor industry?

Situations that would impact the Visitor Industry Social Environmental Cultural Economic Political

Impacts Social-boys sitting on wall, sale of drugs, crime and negative attitudes towards Visitors Environmental trash pollution Cultural-lack of international goodwill On part of residents and the lack of understanding and appreciation of other’s culture and background’s on part of residents. Economic-strikes, under employment and cost of living Political-change in government and revolutions

Careers in the Visitor industry Room attendants Pool staff Front Desk Chefs Supervisors Managers Concierge Bellman Laundry staff Accountants etc.