OBJECTIVE  DEFINE DAK, RECEIPTS  DESCRIBE ROLE OF DEALING OFFICERS  LIST OUT AIDS TO PROCESSING  DESCRIBE ACTIONS ON RECEIPTS  LIST OUT FEATURES OF ACTION TAKEN BY A SECTION  DESCRIBE ROLE OF HIGHER OFFICERS  DESCRIBE LEVEL OF DISPOSAL

DAK & RECEIPT ““DAK” INCLUDES EVERY TYPE OF WRITTEN COMMUNICATION SUCH AS LETTER, TELEGRAM, ID NOTE, FILE, FAX, , WIRELESS MESSAGE WHICH IS RECEIVED WHETHER BY POST OR OTHERWISE, IN ANY DEPARTMENT FOR ITS CONSIDERATION ““RECEIPT” MEANS DAK AFTER IT HAS BEEN RECEIVED BY THE CONCERNED SECTION / OFFICER.

DAK-RECEIPT  DURING OFFICE HOURS ……  IN CASE OFFICER IS ON LONG LEAVE …  OUTSIDE OFFICE HOURS ….  RECEIVED THROUGH …  COMMUNICATION THROUGH FAX …  ACKNOWLEDGEMENT OF DAK ….

DAK-REGISTRATION  URGENT DAK SEPARATION  OPENNING OF COVERS  CHECKING OF ENCLOSURES  DATE-STAMP  SORT – SECTION-WISE  REGISTER / NOT TO REGISTER  DAK REGISTER & INVOICE REGISTER

DAK-DISTRIBUTION  INVOICE / MESSENGER BOOK  TIMING OF DISTRIBUTION  ROLE OF NIGHT DUTY CLERK  GENERAL PRINCIPLE TO HANDLE ODD SITUATION

RECEIPT-DIARISATION  WHAT NOT TO DIARISE  WHAT TO DIARISE IN RED INK  FORMAT OF SECTION DIARY  RECEIPTS REDIRECTED  COME-BACK CASES : DIARISE EACH TIME  SECTION OFFICER SCRUTINISES EACH WEEK  ALLOCATION OF DISPUTED RECEIPTS

ACTION ON RECEIPTS THREE GOLDEN PRINCIPLES MAXIMISE SPEED OPTIMISE QUALITY MINIMISE PAPER WORK

ACTION TAKEN BY SECTION MAIN FEATURES REFINING STATUTE / CUSTOM S FURNISHING STATING THE ISSUE DRAWING ATTENTIO N EVALUATIN G SUGGESTIN G MISTAKE FREE UPDATED TIMELY JUST ALL ANGLES COVERED SUGGESTED PLAUSIBLE

OTHER IMPORTANT CONCEPTS  STANDARD PROCESS SHEET  LEVEL OF DISPOSAL / CHANNEL OF SUBMISSION  LEVEL JUMPING – SENIOR ASSISTANTS  HANDLING ORAL INSTRUCTIONS  THE TWO IMPORTANT FLAGS  FLAGGING OF RECORDED FILES  REFERRING TO RULES

OBJECTIVE - REVISITED  DEFINE DAK, RECEIPTS  DESCRIBE ROLE OF DEALING OFFICERS  LIST OUT AIDS TO PROCESSING  DESCRIBE ACTIONS ON RECEIPTS  LIST OUT FEATURES OF ACTION TAKEN BY A SECTION  DESCRIBE ROLE OF HIGHER OFFICERS  DESCRIBE LEVEL OF DISPOSAL  LIST OUT CHECKS ON DELAYS

SOME IMPORTANT CONCEPTS  WHAT OFFICERS ARE EXPECTED TO DO  ARRANGEMENT OF PAPERS IN A CASE  FILING OF PAPERS  LINKING OF FILES  NOTING ON FILES RECEIVED FROM OTHER DEPARTMENTS  SINGLE FILE SYSTEM (SFS)  INTER – DEPARTMENTAL CONSULTATION

e-office  RECEIPT MANAGEMENT MODULE  FILE MANAGEMENT MODULE  RECORDS MANAGEMENT  MONITORING OF COURT CASES  PUBLIC GRIEVANCES  RTI MONITORING

ANY QUESTION PLEASE ? THANK YOU