THERAMAX THERAPY COMPANY INTAKE/PATIENT REFERRALS Objective: To be able to level off how to handle referrals for TTS Pediatrics appropriately and make decisions on a timely manner whether to accept referrals or not.
UPON RECEIPT OF REFERRALS Write down all patient information to the Intake sheet. Verify patient eligibility using THMP connect. If patient is eligible, assign an Medical Record Number
Referral process cont: Verify also MD eligibility: 1. Get correct NPI# of referring MD go to: 2. Make sure to verify correct referring MD NPI# and check this against what is in Kinnser, if there is discrepancies, change the Kinnser information.
Referral process cont: 3. Verify also Physician against the oig exclusion list: go to oig.hhs.gov/exclusions/index.asp. If MD is not on the list go ahead to process patient data entry to Kinnser. 4. If Red Flag, MD is in the list- consult Admin what to do.
Referral process cont. Enter pertaining information into Kinnser. Make sure to double check all correct insurance info: ID#, SSS#, Age, correct name in the eligibility check. Make sure to obtain authorization and enter it in Kinnser, make sure to input the date range.
Referral process cont. Notify Scheduler for patient scheduling for Evaluation. Make to obtain signed/dated MD order before assigning therapist to continue visits. Obtain continuity of authorization if needed.