Presenters: Paul Signorelli, & Rick Kerner ASTD National Advisors for Chapters December 5, pm ET/10 am PT Volunteer Retention 101: Thanking and Rewarding Our Supporters
Examining the Foundations
Recognition: Integral to All We Do
Involvement Breeds Engagement
Levels of Engagement
Motivation: Association
Case Study #1: Reinvesting in Your Treasures
Exercise 1: How Have You Re- invested?
Low-Cost, High-Value Efforts
Recognition When? When performance MEETS expectations.
Rewards When? When performance EXCEEDS expectations.
Rewards When? When performance EXCEEDS expectations.
Rewards When? When performance EXCEEDS expectations.
Rewards
Case Study #2: High Value
Exercise 2: What Thanks & Rewards Do You Offer?
Inspiration: Leading by Example
Colleagues Thanking Colleagues
Case Study #3: Colleagues Honoring Colleagues
Exercise #3: Next Steps to Sustaining Your Program
Summary
Additional Resources 0/VA%20Recycling%20Assoc%20 Workshop%20Handouts.pdf m/CountOnMeeBook.pdf uiting-Retaining-Motivating- Volunteers- ebook/dp/B003DA45NM
Questions & Comments
Credits & Acknowledgments (Images taken from flickr.com unless otherwise noted): Ticker Tape Parade: From TedKerwin’s photostream at Building Inspector: From Louiseville SACE’s photostream at Awards: From Scottfidd’s photostream at Mountain Climbers: From David Domingo’s photostream at Mountain Climber: From David Domingo’s photostream at Dolphins: FroFm Lowjumpingfrog’s photostream at Dogs: From Anita & Greg’s photostream at Langur Monkey: From Salim Virji’s photostream at Michael Merritt at ASTD Chapter Leader Day 2012: From ASTD Chapter Leaders Facebook page at &type=3&theater Dollars: From 401(K)12’s photostream at Dancing in the Street: From AKQP2’s photostream ASTD Chapter Leader Day 2012: From ASTD Chapter Leaders Facebook Page at Awards: From Scottfidd’s photostream at Eating Cake: From Timefortea3’s photostream at Leading the Way: From Fank209’s photostream at Asian Development Bank Awards: From Asian Development Bank’s photostream at Gourmet Food: From Pochacco20’s photostream at On the Path: From Gerald Davison’s photostream at davison/ /sizes/m/in/photostream/ Question Marks: From Valerie Everett’s photostream at davison/ /sizes/m/in/photostream/