What makes goals more effective in improving Performance? Knowledge to attain goal Commitment to goal Feedback on progress toward goal Situational Conditions Improved Performance Specificity & Difficulty of Goal Goals

Improved Performance Specificity & Difficulty of Goal Goals

SMART Goals Specific Measurable Achievable Realistic Timed

Why do specific & difficult goals result in better performance than ‘do your best’ goals? Do your best goals No external standard for Performance Performance defined individually Specific & Difficult Goals Clear performance standard Low Performance Hi Performance

Knowledge to attain goals can be increased via.. Set Learning Goals Provide Training Knowledge to attain goal Improved Performance Goals

Why do learning goals, training improve performance? Focus attention on understanding task and doing it effectively Learning Goals Training Increase knowledge on how to do task Improved Performance Goals

What makes goals more effective in improving Performance? Knowledge to attain goal Commitment to goal Feedback on progress toward goal Situational Conditions Improved Performance Specificity & Difficulty of Goal Goals

Knowledge to attain goals can be increased via.. Sub Goals Feedback on progress toward goals Improved Performance Goals

Why do sub goals improve performance? Provides immediate feedback on whether Behavior is consistent with goals Sub Goals Improved Performance Goals

What makes goals more effective in improving Performance? Knowledge to attain goal Commitment to goal Feedback on progress toward goal Situational Conditions Improved Performance Specificity & Difficulty of Goal Goals

How can you increase commitment toward goals Making goal public Assigning goals that implicitly convey Confidence in performer Making goals important By rewarding their achievement Increased Commitment

Debriefing Questions How easy/difficult was this – On which of the key learning behaviours relevant to goal-setting skills were you best? Weakest? How would you improve these skills? Overall performance standard / objective, vs. goals to help employees achieve the standard? Goal setting vs. micro managing

Debriefing Questions –Does goal setting emphasize short-term results at the expense of long-term effectiveness? –How does goal setting deal with employees who have multiple goals, some of which are conflicting? –What barriers in an organization can you identify that might limit the effectiveness of a goal-setting program? How can these barriers be overcome?