Creating a Quality Club 1st Club Officer Training 2014-2015 Teresa Chang, DTM, LGM D67, Toastmasters International 1313A

Creating a Quality Club Why? What? How?

Why creating a “Quality Club” ?

Toastmasters’ Brand – Where Leaders are Made I wasn’t born a leader. I committed myself to becoming one. I found that place. I am a leader — and I was made.

Toastmasters’ Club Mission We provide a supportive and positive learning experience in which members are empowered to develop communication and leadership skills, resulting in greater self-confidence and personal growth.

Toastmasters’ Core Values Core Values (R.I.S.E.) Respect Integrity Service Excellence

What is a “Quality Club”? DCP = Distinguished Club Program (scale, ruler)

DCP Analysis (10 goals) Education (6 goals) Membership (2 goals) Training (1 goal) Administration (1 goal) Extra criteria ~~ Membership : (1) 20 on 6/30 (term end), or (2) Net Growth 5 (term end minus term beginning)

Distinguished Club Program Goals 2 CCs 1 AC (ACB, ACS or ACG) 1 CL, (or ALB, ALS or DTM) Education 4 new members Membership 9. At least 4 club officers trained in 2 club officer trainings Training 10. a) On-time payment of membership dues at least eight members (at least three renewing members) for 2 times (before 9/30 & 3/31). b) on-time submission of club officer list (before 6/30) Administration

How to create a “Quality Club”? MOT = Moment of Truth (bible, recipe)

M.O.T. (Moments of Truth 關鍵時刻) First Impressions Membership Orientation Fellowship, Variety and Communication Program and Meeting Planning Membership Strength Achievement Recognition

First Impressions Guests greeted warmly and introduced to officers and members Guest book and name tags provided Professionally arranged meeting room Convenient meeting location Guests invited to address the club Guests invited to join

Membership Orientation Formal induction, including presentation of pin and manuals Assignment of mentor Education programs and recognition system discussed Learning needs assessed Speaking role(s) assigned Member involved in club activities

Fellowship, Variety, and Communication Guests greeted warmly Enjoyable, educational meetings Regularly-scheduled social events Participation in area, district, and International events Inter-club events Club newsletter and/or website – updated regularly

Program Planning and Meeting Organization Program and agenda publicized in advance Members are prepared to carry out all program assignments All projects are manual projects Meetings begin and end on time Creative Table Topics™ and activities Positive and helpful evaluations

Membership Strength Club has 20 or more members Members are retained Promotion in club’s organization or community Club programs are varied and exciting Toastmasters sponsoring new members are recognized Regular membership-building programs

Achievement Recognition Award applications immediately submitted to World Headquarters Progress chart displayed and maintained Member achievements recognized with ceremony Club, district, and International leaders recognized Club and member achievements publicized DCP used for planning and recognition

Teamwork (among officers / members) Gestalt Approach : The whole is greater than the sum of its parts.

The Gestalt Approach to Teamwork How to apply Gestalt Theory for Teamwork : Know your role. Know the roles of your teammates. Communicate your areas of strength. Take a proactive approach. Be willing to cover for another officer. #

End of Session Creating a Quality Club 1st Club Officer Training 2014-2015