Behavior Safety Success In Construction and Industry Marc McClure Regional Safety Manager
Where Do You Begin? 2 The Ground Work
What Our We Doing? 3 It is not enough that Management commits itself, they must know what it is they are committed to. Action is required.” W. Edwards Deming
What is Behavior Observation? Behavior observation is not a cure all Too many fail because management and employees don’t have a clear understanding, or expectation of what a behavior program can and will do 4
5 Building Your Foundation Behavior Safety Success The Groundwork
Building Your Foundation Understand your situation and what you want to achieve Set clear expectations with achievable goals Need to recognize the behavior process is a management concept – Own it! Observations are part of the process – NOT the entire process! 6
Building Your Foundation Involve all shareholders Teach your expectations. If you want quality observations, feedback and data make sure you educate your workers to give you what you want. 7
The Challenge Begins What to Observe and When
What to Observe? Critical Behaviors – How do we choose? Focus - The behaviors observed must be observable and should focus on what is getting you hurt What numbers are right? The 90/10 rule or 80/20 - What’s right for you? 9
Truths to Remember 10 People make mistakes People take risks
Who? What? When? How Much? 11
12 Who? What? When? How Much?
Goals 13 Critical Behaviors at Habit Strength
Data 14 Track and measure Share and communicate The numbers don’t match?
The Mechanics Control the risk Reduce the exposure Build accountability Reinforce the positive Raise awareness through education and reinforcement of the positive Recognize and share the desired results Change your safety culture 15
Management Tool – Reduce/Control Risk 16 Let your risk dictate your tempo Focus on your risk
A Little Secret 17 The Hawthorne Effect
Direction Setting 18 Are we going the right way?
What’s Next? 19
“Your focus determines your reality” Qui Gonn Jenn of Star Wars – The Phantom Menace 20