Volunteer Management: Best Practices Carol Cartmill

Online Resources li.cor.org/resource

Principles What 1-3 words capture your guiding principles for volunteer management? noun: principle; plural noun: principles A fundamental truth or proposition that serves as the foundation for a system of belief or behavior or for a chain of reasoning. synonyms:truth, proposition, concept, idea, theory, assumption, fundamental, essential, ground ruletruth, proposition, concept, idea, theory, assumption, fundamental, essential, ground rule

3 Words to Consider Relevant – I know the purpose; how it helps the church, the people I serve, and my growth as a disciple Realistic – What you ask me to do is a reasonable match for my gifts, interests and availability Relational – I matter to you more than the task you want me to accomplish

Our Purpose is: to build a Christian community where non-religious and nominally religious people are becoming deeply committed Christians On a life-long Journey: To know, love and serve God and others

InviteConnectEquipSustain

Invite You need me? Why? What do you want me to do? What’s the purpose? What are the expectations?

Mission Fair 2015 – Give Back 25

The Technical Arts Ministry is looking for a few good souls that are passionate about telling the Gospel with lights, sound and video. You will be serving God in a fun and exciting team mentor atmosphere where training is provided and no experience is necessary. Anyone age 15+ is encouraged to be a Jesus Roadie with us!

Leverage current volunteers Easy access, non-intimidating entry points Appealing communications & themes Intentional forethought & planning Make it personal & relational Tell stories & utilize social media Look to your ministry participants Make it fun!

Reflect & Share What is one successful invitation idea you have seen in practice at your church?

Connect Does this ministry role fit my gifts and interests? Have I been welcomed by other volunteers? Who will follow up with me? When? What happens if this doesn’t work?

Spiritual gifts Talents Resources Individual style Dreams Experiences Serving from the Heart

 Tips  Connect within 48 hours  Make introductions and remind existing volunteers to welcome new ones  Check-in to confirm fit  Challenges  Bad connections happen  The grunt work  Inward focus

Equip What support will I receive? Who will train me? What resources must be provided? Who do I call if I need help?

 Simple logistical information in writing  Ride –along’s & peer-to-peer development  Fellowship, Food, Formation, Focus  Newsletters/ s/texts w/key updates  Depth of training = responsibility level  Clear expectations and communication

Sustain Do I feel appreciated? Is this joyful work? How is it making a difference? Does the leadership know and care for me? How do I invite others to join me so we can grow the ministry?

 Create community / Make it fun  Share stories of ministry impact  Seek and respond to feedback  Express appreciation in a personal way  Share leadership and responsibility  Pray for each other

Your Action Plan Invite Connect Equip Sustain – One action step in each area – Who, what & when?

Volunteer Management: Best Practices Carol Cartmill