1. Volunteer Management 101: Best Practices
Carol Cartmill
Executive Director of Mission and Outreach

2. Principles
What 1-3 words capture your guiding principles for volunteer management? noun: principle; plural noun: principles A fundamental truth or proposition that serves as the foundation for a system of belief or behavior or for a chain of reasoning. synonyms: truth, proposition, concept, idea, theory, assumption, fundamental, essential, ground rule

3. 3 Words to Consider Relevant Realistic Relational
I know the purpose; how it helps the church, the people I serve, and my growth as a disciple
Realistic
What you ask me to do is a reasonable match for my gifts, interests and availability
Relational
I matter to you more than the task you want me to accomplish

4. Our Purpose is: to build a Christian community where non-religious and nominally religious people are becoming deeply committed Christians On a life-long Journey: To know, love and serve God and others

5. Invite
Connect
Equip
Sustain

6. Invite
You need me? Why? What do you want me to do? What’s the purpose? What are the expectations?

7. Mission Fair
Give Back 25

8. The Technical Arts Ministry is looking for a few good souls that are passionate about telling the Gospel with lights, sound and video.
You will be serving God in a fun and exciting team mentor atmosphere where training is provided and no experience is necessary.
Anyone age 15+ is encouraged to be a Jesus Roadie with us!

9. Title
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10. Leverage current volunteers Easy access, non-intimidating entry points
Appealing communications & themes
Intentional forethought & planning
Make it personal & relational
Tell stories & utilize social media
Look to your ministry participants
Make it fun!

11. Reflect & Share
What is one successful invitation idea you have seen in practice at your church?

12. Connect Does this ministry role fit my gifts and interests?
Have I been welcomed by other volunteers?
Who will follow up with me? When?
What happens if this doesn’t work?

13. Spiritual gifts Talents Resources Individual style Dreams Experiences
Serving from the Heart

14. Tips
Connect within 48 hours
Make introductions and remind existing volunteers to welcome new ones
Check-in to confirm fit
Challenges
Bad connections happen
The grunt work
Inward focus

15. Equip
What support will I receive? Who will train me? What resources must be provided? Who do I call if I need help?

16. Simple logistical information in writing
Ride –along & peer-to-peer development
Fellowship, Food, Formation, Focus
Newsletters/ s/texts w/key updates
Depth of training = responsibility level
Clear expectations and communication

17. Sustain
Do I feel appreciated? Is this joyful work? How is it making a difference? Does the leadership know and care for me? How do I invite others to join me so we can grow the ministry?

18. Celebration Dinner

19. Create community / Make it fun
Share stories of ministry impact
Seek and respond to feedback
Express appreciation in a personal way
Share leadership and responsibility
Pray for each other

20. Your Action Plan Invite Connect Equip Sustain
One action step in each area
Who, what & when?

21. Additional Resources:
li.cor.org/workshops

22. Volunteer Management 101: Best Practices
Carol Cartmill
Executive Director of Mission and Outreach

23. Title
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