Standards for Better Health – Draft declaration for Standards for Better Health Topic Group 25 th February 2008

2 Who we are:  Barbara Jenkins  Head of Clinical Planning  Keith Broughton  Data Quality Improvement Manager  Natalie Smith  Partnerships & Involvement Manager

What we have been doing since last year  Re-organisation of responsibilities within the Trust led to the appointment of:  Jude Archer – Deputy Director Governance  Lead Directors responsible for each standard is now well established within the Trust. Directors have systems in place to regularly review evidence & levels of compliance 3

4 C6 : Cooperation between health & social care to meet patient needs  Assessment – Compliant  Evidence available includes:  Multi agency Children’s Safeguarding unit opened at the Lister Oct 2008  Integrated Transport Project Board established with PCT, HCC to look at solutions for travel to health facilities across the County.  Multi agency Safeguarding vulnerable adults group with explicit Terms of Reference includes Police, HPFT, ACS, CPS & PCT.

C13a Systems in place to ensure patients, relatives & carers treated with respect.  Assessment : Compliant  Evidence available includes:  Trust Objectives & mission statement  Patient satisfaction survey  Privacy & dignity training (one off and at Induction)  Patient Experience Strategy 2008  Joint meeting with PCT re complaints, audit & patient experience 5

6 Timetable Final Annual Health Check Declaration:  3 rd April  To Trust’s Risk and Quality Committee  29 th April  To Trust’s Board  1 st May  Healthcare commission/Care Quality commission

C13b systems in place re appropriate consent  Assessment – Compliant  Evidence available includes:  Consent policy (reviewed April 08) inc. Explicit arrangements re competencies to take into a/c pt needs, languages & the Mental Capacity Act.  ENH Safeguarding Children Policies & Procedures  Range of specific consent forms & competency framework  Consent audit undertaken 2008, findings shared with staff 7

C13c systems in place to ensure confidentiality patient information  Assessment – Compliant  Evidence available includes:  Range of policies inc Information Security, Confidentiality code of practice, records management  Audits to review compliance  Staff leaflets/cards on info security  ENH Safeguarding Children Polices & Procedures, Info shared, database kept by Named Nurse. 8

C17 views of patients, cares & others taken into a/c in design, planning, delivery & improving care  Assessment – Compliant  Evidence available includes:  DQHH consultation report & presentations to topic group. DQHH Involvement plan developed jointly with PCT, inclusive & all phases.  Foundation Trust consultation, engagement plan and report  Review of Trust’s car parking policy initial consultation & review of implementation  Patient Experience Strategy & Implementation plan 9

C18 Equity of access to services & choice. Equitable treatment.  Assessment – Compliant (wef Aug 08)  Evidence available includes:  Equality Impact Assessments now part of standard practice & staff training commenced Nov 08  Introduced Learning Disability Facilitators with HFPT to assist with planning services to meet patient needs  Renal expansion includes the development of home dialysis service increasing choice & access  Involvement Strategy & Action plan reviewed Nov

C22a&c promote, protect & demonstrate improving health of community & narrowing health inequalities  Assessment – Compliant  Evidence available includes:  Active member of County & Local LSP’s, recent actions supported the allocation of funding to exercise for cardio-rehab patients, breast feeding initiatives, promotion of cycling proficiency for adults  Introduction of Learning Disability Facilitators  Trust Security Manager member of Herts Local Crime & Disorder Reduction partnership 11

Thank you for your time  Any questions? 12