RIVERSIDE SCHOOL Key Support Results of Parent/Carer Questionnaire

Parent/Carer Questionnaire To involve parents/carers in evaluating the scheme To gain vital insight into how parents view Key Support To improve Key Support There were 61 returns (32%)

What, for you, has made the most difference having a Key Support system? Easy, quick and direct response Useful having another point of contact instead of the class teacher for matters which may not be directly class/education related Keeping up to date progress/monitoring of child Extra support/help & advice for both child and family I feel my child has excelled and achieved more at school Key Support TA having more understanding of the needs of child Key Support TA helping to improve child's behaviour and/or help building confidence in child Gives teacher break from issues to pursue classroom activities whilst TA deals with other needs of pupil Better than always feeling you are ‘bothering’ the teacher, so more likely to ask All the support is excellent, I have no complaints

If you feel that it made no difference to the support you usually get from school, why do you think this was? No difference Have not had any concerns or need to contact Key Worker Support has always been more than adequate Have good working relationships with class teacher (usual contact through teacher not Key Support TA) Staff are always on hand when needed Teacher is extremely ‘hands on’ and I had 100% support No contact between staff and parents Key Support TA not having easy access to s Not sure of role and what information/support can receive from Key Support TA Key Support TA not keeping parents updated enough, especially when teacher absent

How could our Key Support system be improved? More contact between school and home Provide more information to parents on the Key Support scheme (role and list of what information/support the Key Support TA can provide) Reminder of Key Support scheme in newsletter/general letters sent out to parents Coffee mornings where parents can meet their Key Support TA and build relationships with them Parents to be introduced to their TA at the beginning of every academic year and given contact details and best time(s) to call to speak with them regarding any issues Regular contact in the home/school book via Key Support TA and not class teacher Key Support TA to be more involved and attend meetings, annual reviews and IEP's Home visits Key Support TA to access s regularly SMS number for Key Support TA so they can be contacted out of school hours