Strong personalities will dominate in a weak situation

Projective Test - elicits an individual’s response to abstract stimuli Behavioral Measures - personality assessments that involve observing an individual’s behavior in a controlled situation Self-Report Questionnaire - assessment involving an individual’s responses to questions Myers-Briggs Type Indicator (MBTI) - instrument measuring Jung’s theory of individual differences.

 Based on Carl Jung’s work People are fundamentally different People are fundamentally alike People have preference combinations for extraversion/introversion, perception, judgment  Briggs & Myers developed the MBTI to understand individual differences

 Big 5, CSET, MBTI  Matter in: Certain jobs (sales, QA, leadership) At certain times (e.g., status quo, crisis) More than performance?  Honesty  Theft  Absenteeism  Turnover  Commitment/Satisfaction

 “Attitudes” Persistent tendency to feel and behave in a particular way towards some object  Characteristics of Attitudes They tend to persist unless something is done to change them. They can fall anywhere along a continuum from very favorable to very unfavorable. They are directed toward some object about which a person has feelings and beliefs.

Informational/ Cognitive (i.e. beliefs) Affective (i.e. emotions) AttitudeBehavior genetics socialization observable learning Measurable in the brain with fMRI

 Based in history of Job Satisfaction  Formal research began in mid-1930’s 1932 I/O textbooks had no mention of job satisfaction or organizational commitment By 1972 over 3000 articles published specifically exploring worker attitudes  Why interest developed Methodological breakthroughs  Survey methods Statistical techniques

 Most Americans like their jobs overall  People are relatively satisfied with the nature of the work itself: How interesting it is Having lots of contact with people  People less happy with rewards Pay Benefits Chances for promotion

 Influences on Job Satisfaction Mental challenge in the work itself Pay Promotions Supervision Work Group Working Conditions

 Outcomes of Job Satisfaction Satisfaction and Performance Satisfaction and Turnover Satisfaction and Absenteeism Other Effects and Ways to Enhance Satisfaction (Continued)

 The Meaning of Organizational Commitment Affective Continuance Normative

Questions