Home Economics and Food Nutrition Lesson objective – to understand what consumer protection and legislation is. Success criteria: Build – you have used a range of research material to help develop the written investigation and case study analysis Apply – you have listed the main Acts passed by LAW and have analysed a case where you needed to use one of these Acts Secure – you should be able to recite some of the information from the various Acts and have an awareness of them.

Task 1 Using chapter page 72 write up a brief description of what the: 1.Sale of goods Act is Food safety Act Trades description Act 1968/72 4.Weight and measures Act 1985 Lesson objective – to understand what consumer protection and legislation is.

Task 2 - What advice should a consumer be aware of? 1.Although consumer legislation is in place to protect you when you buy goods and services, it is advisable to carry out consumer research before making expensive purchases. 2.Now look at the case study and write which act applies to each statement Lesson objective – to understand what consumer protection and legislation is.

Consumer Credit Act 1974 – credit card Paying for goods or services by credit card is now a major part of daily life, with many people preferring this method of payment to using cash or cheques. An advantage of using a credit card is that, under section 75 of the Consumer Credit Act 1974, customers who have a claim against a supplier for breach of contract or misrepresentation will generally have an equal claim against the card issuer.

Making a claim Claims are often made against the card issuer when the supplier has gone out of business or disappeared. Firms will sometimes tell customers that they must first get a court judgment against the supplier. That is wrong. The customer can choose whether to claim against the supplier, the card issuer, or both. Lesson objective – to understand what consumer protection and legislation is.

Sale of Goods Act Under the Sale of Goods Act 1979 traders must sell goods that are as described and of satisfactory quality. If consumers discover that products do not meet these requirements they can reject them and ask for their money back providing they do so quickly. Alternatively, they can request a repair or replacement or claim compensation. Lesson objective – to understand what consumer protection and legislation is.

Task 3 You have the same rights as in a normal shop, including at Christmas time Providing you are buying goods from a UK based company, then it works exactly the same way as walking in a shop, the only exception being.... You've a right of seven days to cancel Under Distance selling regulations, you have seven working days to cancel after receiving the goods or if it's a service you have seven working days to cancel the contract, which actually means you have more rights when you buy stuff on the web (or mail order) than you do for buying in a shop. Find out the legal rights that you have as a consumer when buying goods from the Internet Lesson objective – to understand what consumer protection and legislation is.