e-Learning for Enterprise Managing online learners and learning e-Learning for Enterprise Clive Young & Wendy David

Introduction What do we mean by managing online learners and learning?

What Roles? Content facilitator process facilitator advisor/counsellor assessor manager/administrator designer researcher technologist evaluator

What is eLfE? 12 week part-time web-based distance learning course delivered via the web. designed to introduce practitioners in smaller businesses to the principles and 'best practice' of web and internet-based learning. aimed at managers, human resources and training consultants, course designers and technical personnel Need 40 participants by Dec 2002

What do students learn? Students work on project-based activities relevant to their own needs supported by a personal tutor: develop an understanding of key concepts and principles of e-learning conduct initial feasibility studies for e- learning programmes identify required training needs select appropriate online learning approaches and strategies design/review e-learning activities perform successfully as an e-tutor/e-trainer plan an implementation strategy for the organisation devise effective learning evaluation strategies

Delivery Completely via WebCT Discussion forums External resources Video Quizzes

Structure 3 parts, 11 modules (the last week of the course is dedicated to the main course assignment). learners are expected to devote approximately 4.5 hours to the course per week, inc course activities, ing the tutor, participating in online comms and the main course assignment. also 30 mins per week course evaluation (v important)

Student numbers

Content I - Getting started 1. About the eLfE course Introduction to the course and the learning environment 2. Introduction to e-learning e-Learning Project definition 3. Know your needs Needs analysis

Content II e-Learning Design Studio 4. Approaches to learning Theories 5. Building online courses General design issues 6/7. E-Learning Tools I and II What is available? 8. Design for Learning Specific design issues

Content III- e-Learning in Action 9. The effective e-tutor Mentoring and support strategies 10. Making it happen Implementation 11. Evaluating learning Quality improvement 12. e-Learning Project

Our research objectives To research, develop and test via the course a range of approaches representing the best of e-learning To develop and test a range of activities and assignments focusing on the participants workplace experience, including team-based work To develop and test a range of activities to enhance the participants understanding of the e-learners perspective and experience To publish and disseminate the evaluation and research aspects of the project

Philosophy Activity-based Fishbone design Workplace assignment 3 rd party resources Tutor intensive Formative evaluation Reflective diaries

Management - Pre-course curriculum design and development activity-based content work-based project encourage a community of practice/peer group support induction activities learner support needs self-management tasks Strategies evaluation (and review) strategy student support strategy (feeding into course guide)

Management - Pre-course course management and administration collaborative approach eLfE team:roles, communication strategy, WebCT course information: publicity, web site, course guide (student expectations) course inquiries: recording info registration: enrolment process, student accounts and records set up, learner pack (thunk factor) administration (ESF) etc

Management- During Course support tutor technical methods peer group progress monitoring student records/tutor logs monitor last contact environment - WebCT tracking monitor CMC activity visible activities activity progress (and final assessment) feedback from evaluator/GRDs (review)

Management - End Course Exit activities on the last day student completions timesheets evaluation activities certification