Tracking & Retaining Commuter Students: How To Engage Your Off-Campus Population Dr. Amy Golden Director for Strategic Initiatives
Why are you attending this presentation? 1. My institution has no specialized services/programs for or means to engage off-campus and/or commuter students. 2. My institution has limited services/programs for or means to engage off-campus and/or commuter students. 3. My institution has limited funding for off- campus and/or commuter student services. 4. My institution is interested in tracking and retaining off-campus and/or commuter students.
Webinar Agenda Definition Practice based in theory Trends & Needs Engagement vs. Programming Successful Programs and Services Additional Resources
Who are Commuter Students? 1.“Traditional age” student living in family’s home 2.“Traditional age” student living off campus 3.Transfer student 4.Veteran student 5.Adult learner/Non-traditional age student (25 years or older) 6.Married student 7.Student with dependent(s) 8.Online learner
How does your institution define “commuter student”?
Definitions ASU’s definition of COMMUTER Students ◦ A student who lives at their permanent address ◦ ALL Commuter Students are Off-Campus students
Multiple Life Roles Student Academics Family Professional Development Social Life/Work Campus Activities/ Student Orgs Elliptical Orbit Model – John Nonnamaker, Providence College, Rhode Island
Needs and Trends
#1 Need - Transportation parking, traffic, transportation schedules, inclement weather, maintaining a car, costs –have you ever looked into a commuter’s car?
#1 Trend - Sustainability being a “green” commuter –challenges and/or deterrents
Developing a Sense of Belonging need to feel wanted physical space need opportunities interaction with faculty interaction with other students engagement and success
Did you know…? Students who live off- campus and commute have a higher freshman retention rate than residential students.
Engagement vs. Programming
Best Practices Drexel University The Ohio State University Grand Rapids Community College
Community Liaisons Students who reside in apartment community assist with problem-solving efforts educate students regarding their rights and responsibilities coordinate social programming CL’s are university employees –work 6-8 hrs/wk at OCCSS front desk –works 2-4 hrs/wk with apartment community
Peer Mentors Pilot program Team concept Matched commuter student with: faculty (same class) peer mentor commuter student Met in small groups
Best Practices cont. University of Maryland campus_student_life Town Gown Certificate Program
QUESTIONS ???
National Resources ACPA Commission for Commuter Students and Adult Learners National Clearinghouse for Commuter Programs CAS Standards: Commuter and Off-Campus Living Programs 313D-B58D3B648AED9A55
Dr. Amy Golden Director for Strategic Initiatives Arizona State University (480) Off-Campus & Commuter Student Services