Co-production Sarah Lyall, Researcher New Economics Foundation

Aims for this presentation Describe co-production in theory and practice Explain why it matters Discuss benefits and challenges Think about how it could apply to you Pose a question for debate

About NEF… and me Independent think-and- do tank Economics as if people and the planet matter Banking reform, community currencies, beyond GDP, well-being, public services, tackling inequalities NEF social policy: time, prevention, co- production, local government

What is NEF’s take on the world? A prosperous future needs three economies working together People: the human or ‘core’ economy Planet : the natural economy Market: a regulated financial economy (Green Well Fair, NEF 2009)

What is co-production?

Definitions Produce: means - to make something or bring something into existence Co: means - together; with in relation to services active relationship between staff and people as co-workers in relation to communities engaging the assets that exist within communities to grow the core economy

Definitions “Co-production is a relationship where professionals and citizens share power to plan and deliver support together, recognising that both partners have vital contributions to make in order to improve quality of life for people and communities.” – National Co-production Critical Friends

Co-design + Co-delivery Professionals DESIGN People & professionals CO-DESIGN People DESIGN Professionals DELIVER Traditional professional service provision People work together to design services delivered by professionals People and communities design services for professionals to deliver Professionals & people & CO-DELIVER Professionals design services that people co-deliver People, professionals & community co- production People & community deliver services with little formal/ professional design People DELIVER People & community deliver professionally planned services People & community deliver co-designed services Self-organised community provision

Examples Ostrom – Chicago police force, insider info The Skills Network – mothers in Brixton, supporting education and social change Holy Cross Centre Trust – timebanking in Camden Any others you know?

Principles 1. Assets: transforming the perception of people from passive recipients of services and burdens on the system into one where they are equal partners in designing and delivering services. 2. Capacity: altering the delivery model of public services from a deficit approach to one that recognises and grows people’s capabilities and actively supports them to put them to use at an individual and community level. 3. Mutuality:offering people a range of incentives to engage which enable them to work in reciprocal relationships with professionals, and with each other, where there are mutual responsibilities and expectations of each other.

Principles 4. Networks: engaging peer and personal networks alongside professionals as the best way of transferring knowledge. 5. Blur roles: removing tightly defined boundaries between professionals and recipients, and between producers and consumers of services, by reconfiguring the ways in which services are developed and delivered. 6. Catalysts: enabling public service agencies to become facilitators rather than central providers themselves.

Activity: Assets and deficits 50 year old women, history of domestic abuse, depression and anxiety, two grown up children, unemployed 21 year old man, low-income family, ‘Prince of thieves’, regular drug-user

Ladder of participation

Why it matters Has the capacity to transform services by rebuilding traditions of mutuality Essential to building sustainable public services by introducing new resources Has equal participation at its heart Delivers better outcomes

Well-being and co-production

Challenges Shifting power and claiming power Time and energy Going against the grain

Making it happen

Co-production methods Peer research Participatory appraisal Participatory budgeting Appreciative enquiry Asset mapping Storytelling Photojournalism Hack/design days Coaching Self reflection tools Ideas stations User journey mapping

Reflecting on your own work Can you think of a time when you’ve used co- production, or co-production methods? Who are you Doing To/For, where you could be Doing With? Question for us all: Why do charities do co- design or co-delivery, but not both?

Questions and discussion

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