WVU Libraries Intranet  internet | intranet | extranet  library intranet | extranet ideals  plans  issues

Internet  access: public  users: everyone  information: broad range

Intranet  access: private  users: members of specific group/s  information: proprietary

Extranet  access: semi-private  users: closely related groups  information: shared in trusted circles

Internet | Intranet | Extranet internetintranetextranet access publicprivatesemi-private users everyonelibrary group/sWVU students, staff, & faculty information broadproprietaryshared with WVU community

Library Intranet Ideals  increases connectivity and centralization  reliable source for library information  facilitates communication within libraries  creates community & collaborative culture  increases employee satisfaction  increases productivity and improves service

Library Intranet Ideals  shared electronic filing cabinet  knowledge base  troubleshooting  FAQs  less time spent searching for documents

Library Extranet Ideals  disseminate information  gifts  press releases  receive feedback  bibliographer contacts  book request forms

Plans: Content  committees  structure  members  charges  minutes  works in progress  completed work and documentation

Plans: Content  personnel  tutorials  training materials (including student-workers)  safety  Library Staff Council  Business Office forms and instructions

Plans: Content  technical services  policies and procedures  manuals  schedules  best practices and FAQs

Plans: Content  departments  useful links  training  administration  Dean’s corner  memos and announcements  press releases

Access Guidelines  basic guideline: provide university-wide open access unless there is a specific reason to restrict an information resource

Access Guidelines  consider the danger of premature or casual information sharing  drafts versus revisions  minutes out of context  budget planning and other sensitive documents

Access Guidelines  individual with responsibility for the content will determine the level of access  author has primary authority, unless a broader policy supercedes it

Access Guidelines  authority in descending order:  Dean of Libraries  Department Head  Chair of committee  author or owner of resource

Access Guidelines WVU libraries intranet team is responsible for oversight of intranet content and access and will work to resolve any ambiguity or conflict

Access Levels  library group-specific  all library employees  all WVU employees and students

Access Levels: Examples  library group specific  committee drafts or works in progress  unapproved minutes

Access Levels: Examples  all library employees  committee structure, membership, charges, and approved minutes  Business Office forms and instructions

Access Levels: Examples  all WVU employees and students (extranet)  library faculty criteria for appointment  useful inks for departments (OCLC, PALINET)  website and intranet guidelines  gifts  bibliographers

Access Level Control Methods  ID and password required for secure areas (group specific)  IP recognition (library employee computers)  WVU students, staff, and faculty can access extranet on the WVU server (one location, multiple access points)

Issues  training  word-processing and FrontPage  intranet team  server management  content converting and publishing

Issues  guidelines and standards  content  file format  design  organization, indexing, searching  file location

Issues  location: WVU or Libraries server  control  we can use directory-specific IP address control on the both the WVU and the Libraries server  the WVU server will allow users to find our documents when they use “intranet search”  they are developing virtual meeting rooms and other features that we may want to use